Dental Administrator

2 weeks ago

London, United Kingdom SOUTH COAST DENTAL SPECIALISTS Full time
South Coast Dental Specialists - Wimborne

Full time

Dental Administrator - Receptionist

South Coast Dental is an award winning specialist dental practice dedicated to providing exceptional patient care and treatments. Our team is committed to creating a welcoming and professional environment for our patients and staff.

We are currently seeking a highly organized and motivated Dental Administrator and Receptionist to join our dynamic team.

The position will be a full time permanent position.

Hours: 8-5:00pm Monday, Tuesday, Wednesday, Thursday and Friday.

Salary: Dependant on experience

Location: South Coast Dental Specialists, Merley, Wimborne.

The role: Dental Admin Assistant/Receptionist

Duties:
- Ensuring a comprehensive end to end process for our patients and referring dentists.
- Responsible for monitoring incoming referrals and assigning the referral to the correct Specialist.
- Sending out patient correspondence such as detailed treatment plans using different formats.
- Prioritising keeping our referring dentists up to date with their patient's treatment and progress.
- Reception duties to ensure a positive patient experience from arrival to departure.
- Stay updated on industry trends and best practices to continually improve the practice's operations.

Experience and skills:
Treatment coordination experience preferred but not essential.
The ability to keep calm and work methodically.
Exceptional listening skills and a calm, empathetic approach to patients.
Good communication with team members and clinicians to help build rapport.
A smart appearance and professional attitude.
An ability to work under pressure in a busy team environment.
Motivated, friendly, flexible, punctual and organised.
Dental knowledge an advantage.
Knowledge of the SOE practice management system would be an advantage.

Effective communication skills, both verbal and written, with the ability to interact with patients, staff, and healthcare providers

Exceptional organisational skills, with the ability to prioritise tasks and meet deadlines

Proven experience as a practice administrator or similar role in a medical setting

Excellent leadership skills, with the ability to motivate and inspire

Proficient in using practice management software and electronic health records systems

If you are a highly motivated individual with a passion for healthcare administration, we invite you to apply for this position. Please submit your CV along with a cover letter detailing your relevant experience.

Company benefits:
Competitive salary
Company pension scheme
Perk-box membership- employee discount scheme
Extra day off for Birthday
Support of a well-established friendly team
Professional development opportunities
Annual cost of living wage increase
Employee of the month rewards
Free parking

Please note that all applicants must be eligible to work and remain in the UK.

IND003

Job Types: Full-time, Permanent

Benefits:
Company events
Free parking
Store discount
Schedule:
Monday to Friday

Experience:
Dental receptionist: 1 year (required)
Administrative/Customer Service: 1 year (preferred)
SOE Software: 1 year (preferred)

Work Location: In person

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