Junior Inside Sales Executive

3 weeks ago

London, United Kingdom Colt Technology Full time

Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.

Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard.

Role Purpose

  • Working within the Customer Order Management Team (ISEs/Sales Support) to own and manage transactional orders from Opportunity Creation to Booking.
  • Supports Sales organisation in specific tasks described i.e sourcing contract information, working with internal and external customers to ensure the correct information is gained.

Key accountabilities

  • Responsible for managing Internal Connectivity (Cross Connect) Orders form parent company through Opportunity, Quote and Order - ensuring all relevant data is captured and provided to the implementation Team
  • Managing monthly power usage and Value Added Services orders through Opportunity, Quote and Order
  • Managing Remote Hands in arrears orders on a Quarterly basis or when requested
  • Offering support on any contract-related investigation- working internally with Legal, Procurement, Sales teams etc. as required
  • Managing small transactional orders
  • Attend periodic sales training where applicable
  • Understand requirements of existing and prospective clients.
  • The successful candidate will be part of building a high performing front end of our business, to complement the excellent product and service.

Relationships and key contacts

  • Reporting to the Customer and Sales support Director and working closely with the other Inside Sales Executives
  • internal stakeholders - Sales, Commercial, Finance, Billing, Delivery, Operations, Legal, Procurement, Solution Architects, Service Management, Service Desk.

Role specific requirements

Skills & Experience

Essential

  • Some experience in a sales role, managing order processes and CRM systems.
  • Experience of working under pressure and delivering against tight deadlines, even within a challenging of fluctuating internal environment - proven tenacity to succeed.
  • Demonstrable experience working in a team environment.

Desirable

  • Knowledge of sales life cycle and opportunity management an advantage
  • Some knowledge of the Data Centre and/or related industries.

Qualifications

(optional, if required)

  • Degree level or equivalent is desirable
  • Fluent in English as well as one other European language will be beneficial - both written and spoken
  • An organised person with their own initiative, problem solving mentality and a creative thinking approach with proven examples would be essential.
  • Excellent forward planning and organisation skills, with the ability to prioritise those items with maximum positive impact on Colt's business and customers

What we offer:

Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location.

In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance.

Some benefit examples are

  • Pension and insurance options
  • Access to a virtual business school for ongoing learning
  • Business mentoring
  • Discounts with local hospitality and retail providers
  • Flexible working and relaxed dress code
  • Two days annually to spend on volunteering opportunities

Job Segment: Data Center, Front End, Procurement, CRM, Technology, Operations

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