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Rent Collection
7 days ago
The Arrears Recovery Teams manage the most significant financial risks to successful tenancies and maximise all rental income due to the Council by ensuring that all necessary and proportional enforcement action is taken when all reasonable and appropriate interventions and support measures have been exhausted.
Rent Collection & Arrears Recovery Officers are responsible for maximising the income stream from a range of occupation arrangements through an effective and supportive recovery process, with an emphasis on the delivery of a 'Rent First' approach.
Rent Collection & Arrears Recovery Officers take responsibility for case work management up to and including the preparation of legal referrals for court action.
Rent Collection & Arrears Recovery Officers will work extensively with a range of internal and external partners to maximise the potential for rent due to be paid and to minimise the potential for debts to escalate necessitating formal enforcement action to be taken.
With a detailed understanding of the Universal Credit claimant journey, Rent Collection & Arrears Recovery Officers will work collaboratively with tenants and the DWP / JCP to maximise the potential for successful claims, successful claim management and regular rent payment.
The model of arrears recovery contributes to the strategic object of preventing homelessness and sustaining all forms of occupation arrangement.
This involves 'doing the right thing at the right time' to enable residents to be appropriately supported at the earliest opportunity and to ensure compliance with tenancy obligations.
5 years exp as a Rent Collection & Arrears Recovery officerJob Types:
Full-time, Temp to perm
Contract length: 7 months
Salary:
From £16.80 per hour
Experience:
- Rent Collection & Arrears Recovery officer: 5 years (required)
Work Location:
In person
Reference ID:
RQ853253
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