Head of Community Support Services

2 weeks ago


Chichester, West Sussex, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

We have a great opportunity for an experienced administrator with knowledge of HR systems and processes to join our Chichester based workforce services team.

To succeed in the role you will be comfortable working to set deadlines, have a good general understanding of HR administrative processes and demonstrate strong customer service skills.

The Workforce Services team are responsible for maintaining our HR system with accurate staff information and providing support to managers and staff regarding employee records.

Working closely with the Service Delivery Manager, your role will be at the centre, maintaining quality, accuracy and compliance.

The role is based in our office at St Richards Hospital, working full time, Monday to Friday.

For informal chat, please contact Lorna Gregory, Service Delivery Manager - Workforce Services )

The Workforce Services Team Leader provides management and supervision support for a team of Workforce Services Administrators ensuring high standards of customer experience.

The role is varied supporting non-medical staff and managers, it will provide the successful applicant exposure to the national Electronic Staff Records (ESR) system, and require a good understanding of NHS terms and conditions and pension/retirement processes.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating.

Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.

We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in.

We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop. Provide team leadership and first line management for a team of workforce administrators acting as a role-model for others.

Work autonomously to continually prioritise personal and team workload to ensure timely delivery relating to payroll cut-off. Develop processes and procedures to ensure the effective and consistent management of the ESR system and workforce information.

Contribute to the development of workforce policy and practice.

Audit the teams work to identify errors, develop plans to rectify and ensure processes and/or training needs are reviewed.

Educated to bachelors degree level or equivalent professional experience.
Experience and understanding of dealing with performance management and team development.

Evidence of having championed diversity in previous roles (as appropriate to role).
University Hospitals Sussex NHS Foundation Trust (279)
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