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Admissions Executive

3 months ago

London, Greater London, United Kingdom The Woolwich College Full time

Job Title:
Admissions Executive / Front Line Officer (Full Time)

Company:
The Woolwich College

Department:
Admissions/ Reception

Salary:
Negotiable

Start Date:
ASAP

  • To provide a responsive and efficient admissions service to prospective students, ensuring that all applicants receive uptodate, comprehensive, impartial and client
- centred initial information and advice.

Key Duties and Responsibilities:

  • Provide information and advice about education and training opportunities at the College to current or prospective students and apprentices to inform their course choice.
- ensuring enquirers receive a comprehensive and accurate response.

  • Make timely and appropriate referrals to key or senior staff members within the college or to external agencies as necessary to meet individual applicants' needs.
  • Stay abreast of changes in policy, expertise or expectations from external agencies where relevant to advice and guidance, student experience and career opportunities.
  • Provide pastoral support to students as and when required.
  • Work with curriculum teams/ course coordinators to update knowledge of the provision on offer and how it links with career progression, students' intended destination and the local employment market.
  • Support events and activities such as induction days, course introduction meetings, advice and guidance sessions, course promotion and taster events.
  • Send out information and respond via all channels within agreed service timescales in support of the College's recruitment activity.
  • When appropriate, meet with students to offer impartial advice and guidance and assess an applicant's suitability in accordance with entry criteria.
  • Develop and improve service standards, approaches to providing information and guidance and the applicant's experience.
  • Maintain links with curriculum teams/ course coordinators to update course knowledge and follow up on student queries or difficulties, reporting back to the team on a regular basis.
  • Offer the full admissions service across the College and where required at events and community venues.
  • Periodically update college social media pages with information for prospective students General College Responsibilities:
  • Participate actively and flexibly in a range of College-wide activities, such as duty rotas, enrolment and marketing events and staff and student activities.
  • Participate in team training and development to update skills and knowledge.
  • All employees have a general duty in law to take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions.
  • Understand and be committed to the College's Health and Safety Policy statement and the College's safety priorities and be aware of his/her contribution to such priorities.
  • Be aware of and comply with the health and safety legislation and other College requirements that are relevant to his/her post.
  • Demonstrate commitment and enthusiasm to promote the principle of equality and diversity in employment and service delivery.
  • Be familiar with and promote the Equality and Diversity Policy.
  • Be familiar with Safeguarding requirements as outlined in the Safeguarding Policy and comply with its requirements to safeguard and protect the welfare of children, young people and vulnerable adults.
  • Undertake such additional duties or projects as the Principal or Operations Director/ Admissions Manager may determine from time to time, after consultation with the postholder.

Qualifications Required:

  • A/As Levels or equivalent.
  • 1 Years of experience working in the education sector is preferred.

Skills/ Competencies:

  • Basic knowledge and understanding of the further education curriculum.
  • Effective written communication skills.
  • Ability to use the College's student record system.
  • Effective oral communication and presentation skills.
  • Good organisational and time management skills.
  • Excellent administrative skills and IT skills.
  • Empathy with students who have a range of needs.
  • Problem solving skills.
  • Ability to work effectively as a team member and flexibly to meet changing needs.

Note:
This job description sets out the main responsibilities but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and expected to be flexible in the range of responsibilities s/he undertakes

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • London, SE18 6DD: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Application deadline: 27/02/2023