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Front of House Team Member

3 months ago

Sutton Coldfield, Birmingham, United Kingdom The White Horse Full time
Front of House Team Member

Duties:

  • Greet and welcome guests in a friendly and professional manner
  • Provide excellent customer service and address any guest inquiries or concerns
  • Take food and beverage orders accurately and efficiently
  • Upsell menu items and promote daily specials
  • Collaborate with kitchen staff to ensure timely and accurate order delivery
  • Maintain cleanliness and organization of the dining area
  • Assist with food preparation as needed
  • Process guest payments and handle cash transactions
  • Follow all food safety and sanitation guidelines
  • Contribute to a positive team environment

Experience:

  • Previous experience in a hospitality or restaurant setting is preferred
  • Knowledge of food safety practices and culinary terminology is a plus
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fastpaced environment
  • Excellent time management skills


If you are passionate about providing exceptional guest service, enjoy working in a team-oriented environment, and have a desire to learn and grow in the restaurant industry, we would love to hear from you Join our dynamic team as a Front of House Team Member today.

Please note that this is not an exhaustive list of responsibilities and qualifications required for this position. Employment is contingent upon successful completion of a background check.

We are an equal opportunity employer committed to hiring a diverse workforce.

Job Types:
Full-time, Part-time, Permanent, Apprenticeship

Pay:
£9.44-£11.44 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Employee stock ownership plan
  • Employee stock purchase plan
  • Free parking
  • Onsite parking
  • Store discount

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Sutton Coldfield: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hospitality: 1 year (preferred)
  • Bartending: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Reference ID:
Front of house