Receptionist

1 week ago


Guildford, Surrey, United Kingdom Scape Full time

OPPORTUNITY AWAITS AT SCAPE

Location:
Scape, Guildford

Hours: 16 hours per week, Shift patterns between the hours of 7am to 8pm Monday to Sunday.

As a Scape receptionist, your main responsibilities would be:

  • Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phone
  • Handling post and parcels for our students efficiently and carefully, logging all signed for deliveries
  • Keeping our booking system updated
  • Keeping the reception desk and entrance lobby clean and tidy at all times
  • Understanding and following our health and safety policy, operational procedures, risk assessments and method statements
  • Raising maintenance requests for students and general maintenance and communicating with our maintenance team
  • Responding to and logging enquiries, working with your Team Leader or Residence Manager where needed
  • Ensure the circulation and distribution of all relevant notices, letters and information to all residents.
  • Handling and logging complaints professionally and compassionately, escalating them to the Residence Manager for resolution

Your key attributes and skills are:

  • Organised, flexible and dedicated
  • Excellent customer service skills
  • Dependable, enthusiastic and an excellent team player
  • Competent with Microsoft Office and experienced with learning new systems.
  • Previous Reception experience is preferred but not essential
  • Flexible in working hours and locations

Why work with us?


As a Scape Housekeeper you will be part of an enthusiastic team who work hard to give students the ultimate Scape experience.

If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in

We have a range of employee benefits including:

  • £150 for recommending a friend to Scape
  • Access to our onsite gyms
  • Employee assistance programme (EAP)
  • Employee of the month awards
  • Annual exceptional performance awards
  • Access to our Cycle to Work & Tech Scheme
  • Increasing holiday allowance
  • Long service award for our loyal employees
  • Maternity + Paternity benefits
  • Career progression and development opportunities
  • Overtime and the opportunity to work across Scape sites
  • Enrolment onto the Scape Pension Scheme
  • Team socials
If you think you have what it takes to be the next Scape Receptionist, contact us now.

We look forward to hearing from you.

Job Types:
Part-time, Permanent

Part-time hours: 16 per week

Salary:
£10.30 per hour

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person
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