Accommodation Team Leader

2 weeks ago


Hayling Island, Hampshire, United Kingdom Away Resorts Full time

Location:
Mill Rythe Coastal Retreat


Pay:
£10.91


Part Time

What we need in a nutshell
We want our team of accommodation assistants to be well-managed and motivated, so that our guest accommodation so clean that when guests open the door to it, we can hear them say "Wow"

Who are we?
We're a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. We are excited to welcome Aria Resorts to the family.


We are so excited to announce the £10m re-development of Mill Rythe, our Hayling Island gem on the south coast.

Set alongside a peaceful estuary, you can switch off in an attractive environment of luxury accommodation, beautiful facilities and friendly employees.

Perfect for adults and family breaks, use the swimming pool, dine in our amazing cocktail bar The Missing Squirrel or our amazing new restaurant The Green Room.

Expect some very special accommodation that no one else offers. We'll have spacious lodges and holiday homes with hot tubs, beautifully landscaped areas for soaking up the sun as well your own parking spaces and WIFI

What you'll be doing


Working as part of our team of Holiday Heroes, you will be making sure accommodation is sparkling and ready for new guests on changeover days, and you will be confidently trouble-shooting any problems that arise.


This will include:

  • Managing and motivating your team
  • Keeping on top of changeover day logistics noting late bookings and changes, and preparing towel packs, dishwasher tablets and all the other essentials of a happy holiday
  • Making sure all the accommodation is ready on time with everything in place
  • Resolving guest issues in a way that makes them feel good
  • Working together with other team leaders and the wider park team to ensure our guests have the perfect holiday
And who knows what else you may find yourself doing. As long as you're happy to help even when it's 'not your job,' you're our sort of person.


One more thing holidays happen at holiday times, so you will need to work your magic on bank holidays too.


Skills, experience and qualities you'll need

We'll provide training, but you must:

  • Have experience of leading a team
  • Have experience in a housekeeping role so that you know how this vital role works
  • Have a friendly and helpful attitude delightful when you meet guests and good at communicating with your team.
  • Be an organiser, with an eye for the important little details
  • Be comfortable working to tight deadlines as part of a busy team
It's about your values too.

We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you.


Nice to have but not essential


It would be great if you tick some of these boxes too (but we won't hold it against you if you don't).


  • Experience of working at a holiday park

Want to join our team? Here's how to apply

Good Luck

INDHP

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