Customer Service Technician

7 days ago


Exeter, Devon, United Kingdom Places Development Full time

We are Places for People Developments, we build thousands of well-designed, innovative homes across the UK each year. When we develop new places, we put everything into delivering homes and neighbourhoods that work for the whole community.

We hire People, not numbers. So, if you think you fit the bill for one of our jobs, send in your application - you could be just the right match for us. While experience and track record matter, what we value most is finding someone who truly embodies our People Promises. That means being ethical, driven, community-minded, respectful, and passionate about what you do. As the UK's leading Social Enterprise, we are committed to fostering inclusive and thriving Communities for both our Customers and Employees.

Discover more about your role

The Customer Service Technician plays a key role in carrying out daily remedial tasks assigned by the customer service coordinators. The ideal candidate will be a skilled multi-trader experienced in working in occupied spaces, dedicated to ensuring high levels of customer satisfaction by promptly addressing customer defects.

This position will cover Exeter and surrounding areas including Poundbury, Dorchester, and regions to the west of Exeter, with potential travel to other areas as needed.

At Places for People, we uphold our commitment to safe recruitment practices. Therefore, a Basic DBS check is a must for this role.

More about you

Working closely with the Customer Service team, the Customer Service Technician will play a key role in efficiently resolving customer issues.

You should be able to showcase during the interview a solid understanding of workplace health and safety best practices, a proactive attitude, and a dedication to providing exceptional and friendly customer service.

The perks

As a large, diverse, and forward-thinking organization, we offer job stability and ample opportunities for growth. Here, individuals can thrive, develop, enhance their skills, and work in vibrant communities alongside inspiring colleagues and customers.

We are continuously seeking ways to enhance your experience, that's why we provide a comprehensive benefits package to help employees save money and simplify their lives, including:

  • Yearly bonus
  • Company van
  • 35 days of annual leave
  • Competitive holiday and sick pay
  • Pension plan with matched contributions
  • Ongoing training
  • Additional perks such as significant discounts and exclusive offers from various establishments.

What's next?

If you meet the requirements and are eager to take your career to the next level, take the next step. By applying, you will be taken to our careers platform where you can explore more about the position, access a detailed job description, and submit your application directly to us.

If you are a Places for People customer seeking assistance with your application, please reach out to our skills and employment team directly.

If you represent a recruitment agency, kindly note that we have an established PSL and do not entertain unsolicited calls.



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