Customer Service Advisor
1 week ago
An opening for a Customer Services agent to join a family run business with excellence at the heart of everything they do.
I walked out of this meeting wanting to place all my insurance needs with them as I truly believe they have the customer's best interestsat heart.
They do what is right by the client, this is the joy of working for a family business along with a great team who are full of different types of personalities but all gel very well.
Your day will be full of variety and no two days the same, your training will be excellent and very through ensuring you are very well supported which will continue during your time with this business.
The role will require you on occasion to think outsidethe box, come up with solutions and be creative where other larger companies can't be.
Daily Tasks will look like:
- Dealing with incoming customer calls from businesses and individuals
- Managing requests across all insurance needs
- Putting policies in place for customers
- Handling claims
- Build relationships
- Find solutions for tricky polices
- Canvas leads
- Hit your KPIs
- Talk to clients about add on products
- Networking with local businesses and potential new clients
In return you get a great team to work with but also some great perks, including free car parking, bonus, pension, holidays and fantastic training and career development.
To be considered for the role I am looking to talk to people who have a real passion for customer services and a drive to succeed while doing what is right by the customer.
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