Housing Repairs Administrator Temp: Banbury

1 week ago


Banbury, Oxfordshire, United Kingdom Adecco Full time

An exciting opportunity has emerged for a Customer Service Repairs Administrator to join the housing team at one of Adecco's leading public sector clients in a temporary role for the next 3-6 months.


Key elements of the role include:

  • Delivering a high-level health and safety compliance service, ensuring testing and actions are carried out to a high standard and in a timely manner.
  • Devising and maintaining a stock condition database, booking regular maintenance jobs to ensure company stock is safe and well maintained.
  • Acting as key point of contact between Customers, Contractors and other staff with regards to repairs and health and safety issues for properties, organising and monitoring reactive repairs jobs as they are reported.
  • Providing administrative service for the team to include managing general enquiries and participating in the office cover rota.
  • Coordinating with the company's Corporate Finance Team which includes budgetary management and managing transactions with specific focus on incoming deposit & reservation payments for shared ownership property sales. This also includes raising clarificationson invoices and ensuring transparent and efficient processing of payments.
  • When necessary assist with administration and documentation for shared ownership sales, ensuring all files and database are up to date and documentation processed
  • Managing reports of repairs (along with other team members), liaising with residents and contractors to ensure the job is completed to a good standard.
  • Arranging and overseeing the delivery of all areas of health & safety compliance including the gas maintenance and servicing contracts to ensure compliance
  • Ensuring that the team is achieving 100% of the gas safety certification KPI standard, as well as arranging formal stock condition surveys to be undertaken each year.

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