Service Advisor

2 weeks ago


Telford, Telford and Wrekin, United Kingdom Greenhous Full time
Service Advisor/ Driver - Greenhous Vauxhall, Telford

Hours:
Monday to Friday 8.00 am to 6.00 pm i.e. 45hrs per week, with one hour (unpaid) for lunch, Saturdays on a rota basis.

Salary:
£27,000 per annum

All duties associated within a Service Advisor Role along with the Collection & Delivery of customers vehicles.


Other duties may be required of the post holder in addition to those listed below to ensure that the requirements of the business are met at all times.


What you'll be doing:

  • Liaising with customers in regards to work being carried out on their vehicle.
  • Sales and upsell of Labour hours.
  • Selling service plans along with promotional accessories/program etc.
  • Customer satisfaction follow up phone calls.
  • Understand workshop efficiencies and the importance of loading the workshop diary correctly.
  • Collection and delivery of customer's vehicles.

What we need from you:

  • Appropriate telephone techniques and etiquette.
  • Knowledge of automotive systems, understanding of vehicle basic layout, function & location of parts.
  • Remain positive in stressful situations when handling a customer conflict.
  • Work independently or as a member of the team when necessary.
  • Work in a busy, active, lively environment that can be challenging.
  • Pay exceptional attention to detail.
  • Good computer skills essential.
  • Previous experience with Kerridge/PSA would be beneficial.
  • High level of accuracy and attention to detail essential.
  • Full UK driving licence essential.

In return we'll offer:

  • Pension
  • Career development opportunities
  • Employee discounts

Who are we:

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years' experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world's leading manufacturers.


Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, VW Commercials, Nissan and DAF.


Job Types:
Full-time, Permanent

Pay:
£27,000.00 per year

Work Location:
In person
  • Service Advisor

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom Clemence Rogers Full time

    Clemence Rogers are currently working in partnership with our client in the recruiting of a Service Advisor to be based in Telford. Location: Telford Salary: 22.5k 25k Contract Type: Permanent Closing: 3 May 2023 Ref: 902539Main Duties: Deal with customer needs face to face and over the phone with a professional and friendly approach. Ensure that order...


  • Telford, Telford and Wrekin, United Kingdom Barclays Full time

    Customer Service Advisor - BranchTelford£23,300 per annum + Excellent BenefitsBetween 7am and 11pm Monday - Sunday - 35hrs per weekAs a Barclays Customer Service Advisor - Branch this is an exciting opportunity to be at the forefront of our passion for customer service - and right now our customers need us more than ever. You will be serving the more...


  • Telford, Telford and Wrekin, United Kingdom Tardis Hire Full time

    Tardis Environmental UK Ltd are a well-established portable toilet and tanker hire business that operate a large fleet of HGV and LGV vehicles across various locations situated throughout the UK.We hire temporary waste and water solutions from 1000ltr waste and water storage tanks up to 30.000ltr storage tanks. Currently members of FORS and hold Gold...


  • Telford, Telford and Wrekin, United Kingdom Prince Personnel Full time

    Up to £24,400 depending on experience | Ref: DE25894Contract: PermanentFirst advertised: Tuesday, 23 Jan, 2024Contact:Darren Evans:Area: TelfordJob type: PermanentSalary: Up to £24,400 depending on experienceHours: Monday - Thursday 8:30am-5:00pm, Friday 8.30am - 4.00pmReference: DE25894Date added to website: Tuesday, 23 Jan, 2024Description:This is a...

  • Insurance Advisor

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom The Ardonagh Group Full time

    Insurance Advisor - TelfordDo you have experience working in a customer service role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Advisor within our friendly team based in Telford**.Joining us as an Insurance Advisor means you'll have the benefit of working Monday to Friday, no...

  • Insurance Advisor

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom The Ardonagh Group Full time

    Insurance Advisor - TelfordDo you have experience working in a customer service role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Advisor within our friendly team based in Telford.Joining us as an Insurance Advisor means you'll have the benefit of working Monday to Friday, no...


  • Telford, Telford and Wrekin, United Kingdom NuCare Full time

    Fixed Term Contract - 13 MonthsDo you enjoy working people and are looking to work in the Customer Service sector?Do you pride yourself on being reliable in your work and do you enjoy creating a positive customer experience?Have you an interest in helping your community with its health?About the opportunity:We are currently looking for a NuCare Customer...


  • Telford, Telford and Wrekin, United Kingdom Telford and Wrekin Council Full time

    Job Introduction Family Connect have two vacancies in the Adult social care Community support advisors team.Our Family Connect Community Support Advisors provide advice, guidance and support to professionals and the public on all adult social care services ensuring that the customer receives the right help at the right time, from the right service.Our team...

  • HR Advisor

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom Avara Foods Full time

    About the Role:Who are we, and what do we do?You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants.We own and manage our entire supply chain, from farms to factory and all the way...

  • Sales Advisor

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom New Look Full time

    Sales Advisor Temporary Telford SC 4 hoursAbout UsAt New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility That's the New Look wayIn 1969 New Look contributed to fast fashion and things are about to get even faster. We're a team united with a clear purpose - to be the most loved and trusted...

  • Customer Advisor

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom B&Q Full time

    About the rolePart time - 15 hours per weekPermanent ContractMonday, Tuesday & Thursday, 3pm - 8pm£10.10 per hourWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of...


  • Telford, Telford and Wrekin, United Kingdom L&C Employment Consulting Full time

    Customer Service Administrator – Telford - Permanent L & C Consulting are recruiting with a small but successful company in Telford for a new Customer Service / Sales Support / Internal Sales Administrator. Based in Central Telford, the role will suit an experienced Customer Service Administrator / Advisor / Sales Administrator who is looking for a new...


  • Telford, Telford and Wrekin, United Kingdom AM2PM Recruitment Solutions Ltd Full time £40,500

    Technical Support Advisor – HVAC – Commercial Products – Telford/Hybrid – to £40,500k DOE + Bonus + Product Training + 25 Days + BH's + Pension + Health Ins + Wellbeing programmes + more Hrs Mon to Fri 08.30 – 17.00 including hybrid working 3 days in 2 days home working The Company :– A global business who provides heating, cooling,...

  • Financial Services Co

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom NFU Agency Full time

    The Role:Financial Services Co-ordinatorCompetitive Salary (Dependant on Experience)Part Time positionPermanent ContractLocation: TelfordIntroduction to NFU Mutual:NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years....


  • Telford, Telford and Wrekin, United Kingdom Reconomy Full time

    _Internal job title: Sales & Service Coordinator (Reconomy Trade Team) _Reconomy, an international circular economy specialist. Using a tech-enabled, people powered approach we have been able to support thousands of businesses across the globe to achieve their sustainability goals.The culture that we have created at Reconomy has a strong and lasting emphasis...

  • HR Advisor

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom Edwards & Pearce Full time

    Working as part of a close site HR Team this role reports directly into the site HR Manager covering all aspects of HR in the delivery and execution of the overall site HR agenda and getting involved in HR strategy providing first line support and business partnering to the site operational managers."This is an excellent opportunity to get involved in all...


  • Telford, Telford and Wrekin, United Kingdom G-Force Express Parcels Ltd Full time

    Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure a positive customer experience.Duties: Answer incoming calls and...


  • Telford, Telford and Wrekin, United Kingdom Tate Recruitment Limited Full time

    Customer Service AdministratorTelford£23,088 per annumMonday to Friday - 37 working hours per weekPermanentTate continue to work in partnership with the Phoenix Group, looking after the ReAssure Customers to identify individuals with a passion for delivering great customer service, to join their existing teams in Telford. We have several opportunities...


  • Telford, Telford and Wrekin, United Kingdom Telford College Full time

    About the roleWe are a fully qualified HR professional to join our team, providing a high-quality service and expert advice, guidance and support across HR policy and the full range of people management practices, as well as lead on the day to day managment of projects for improvement within the HR provision.This will include recruitment and selection,...


  • Telford, Telford and Wrekin, United Kingdom Protolabs Limited Full time

    About us:Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. With our automated quotation system, we make custom parts in as fast as 1 day using 3D printing, CNC machining and injection moulding processes.What you will do:Achieve all strategic, operational and financial objectives for CNC. Engage with...