Administrator

1 week ago


Ipswich, Suffolk, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time
An exciting opportunity has arisen for a committed, enthusiastic and highly motivated Administrator to join us at Bluebird Lodge.


You will provide essential non-clinical support with patient related administration and other tasks to enable clinicians within the ward area to be free to provide clinical care.

You will be an integral part of the Community Hospital teams, managing non clinical administration and other tasks.


You will provide direct administration support to the clinical team including ordering, maintaining stock and other general administrative tasks including photocopying and printing.

You will work in close collaboration with, and under the management of the Administration Team Lead.

To act as an ambassador for the organisation and their team by providing a high standard of communication skills at all times

To deal with telephone enquiries/referrals in a polite and helpful manner; ensuring messages are prioritised and actioned as appropriate

To effectively communicate with other internal and external stakeholders, members of staff and the public, providing clear explanations and presenting positive image

To manage often complex clinical personal information according to Caldicott guidelines

Book appointments for patients.

Working with clinicians, ensure patients are discharged once treatment completed, discharging the patient from the relevant IT systems and filing all paperwork in accordance with organisational policy


One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.


Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone.

Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.


To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.


If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.
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