Visitor Experience Assistant

2 weeks ago


Winchester, Hampshire, United Kingdom Hampshire Cultural Trust Full time

Vacancy Summary

Job Title:

Visitor Experience Assistant - 878 AD

Salary:

£13,072 per annum (FTE £21,500 per annum)

Location:

878AD, Winchester

Hours:

22.5 hours per week

Type of Contract:

Permanent

Would you like to be part of making HCT's newest venue a success?


As a Visitor Experience Assistance at 878 AD, you'll have the opportunity to make our exciting new exhibition space an experience to remember You'll be part of our busy front of house team, the first point of contact for visitors coming to 878 AD.

Not only will you welcome visitors to the venue, you'll also welcome them into the world of Anglo-Saxon Winchester and send them on their journey into the past.

As well as selling tickets and supporting day-to-day operations, you'll help to drive our retail sales and contribute to 878 AD's social media presence

We're looking for people who thrive in the busiest times, who love finding new and different ways to tackle a challenge, and who can really let their passion show

A bit about you
You'll be a people person and will enjoy meeting new customers every day, understanding and valuing exceptional customer service.

You'll be a great communicator and will love putting your excellent people skills to use to make every visitor feel valued and welcome.

You'll be a supportive team player, always willing to jump in and lend a hand, but you'll also be happy to work on your own initiative when necessary.


What it's like to work for us
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives.

We manage and support 23 attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities.

We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.

We are committed to promoting equality and diversity and a culture that actively values difference.

We recognise people from different backgrounds and experiences bring valuable insights to the workplace and enhance the way we perform and work.

Our levels of employee engagement are high and our organisational culture positive.

The benefits of working for us

  • 25 days annual leave + bank holidays (prorated for part time working)
  • 7.5% Employer pension contributions
  • Life assurance scheme (x3 annual salary)
  • Enhanced occupational sick pay
  • Industry leading Employee Assistance Programme
  • Interestfree Season ticket loans and travel loans from first day of employment
  • Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
  • Access to same day GP appointments for employees and their immediate family
  • Access to free eye tests and vouchers towards glasses for VDU use
  • Free flu vaccination vouchers
  • Cycle to Work Scheme
  • Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
  • Opportunities to learn, develop and progress
  • Free tea and coffee in all our venues


Team Card
  • Free access to our fee paying venues and discounts across café and retail.


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