Transactional Services Support Clerk

2 weeks ago


Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

The Trust has a Transactional Services team supporting both purchase ledger and sales ledger activity in Partnership with a third party provider.

We are looking for a support clerk to join our busy team supporting all functions. The post holder will be required to undertake a variety of tasks depending on the priorities of the team. They must be able to work to standard processes and deadlines and have a flexible approach at all times,


The post holder must have good communication skills and will be required to speak to both internal and external people including companies and individuals.


Full time: 37.5 hours per week

Interview date: 19th September 2023

  • Request the set up of new suppliers / customers in Oracle seeking to ensure no duplicates are requested and all record information is complete.
  • Assist in the redirection of non PO invoices receive, code and forward to most appropriate staff for coding (if not already completed) and approval, or return to service provider if the invoices should be matched to a purchase order.
  • Assist requisitioners / buyers in the resolutions of queries relating to all types of invoices.
  • Provide suppliers with information to ensure they are invoicing in the most efficient manner.
  • Input sales order requests in accordance with Trust policies and Oracle protocols.
  • Input receipts for all income received by Trust either via finance or other departments
  • Respond to telephone queries in a professional manner updating systems as appropriate.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff


The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.

We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.

We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.

We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24hours confidential counselling support
  • Onsite Nursery
  • Onsite cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
  • Request the set up of new suppliers in Oracle seeking to ensure no duplicates are requested and supplier record information is complete.
  • Assist in the redirection of non PO invoices receive, code and forward to most appropriate staff for coding (if not already completed) and approval, or return to service provider if the invoices should be matched to a purchase order.
  • Assist requisitioners / buyers in the resolutions of queries relating to all types of invoices.
  • Provide suppliers with information to ensure they are invoicing in the most efficient manner.
  • Forward any invoices received direct by the Trust to the service provider at the agree address in a timely fashion.
  • Perform statement reconciliations and undertake follow up action.
  • Monitor suppliers set up as cheque and contact them to get electronic payment details.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
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