Sales Development Representative Sales

2 weeks ago

Birkenhead, Wirral, United Kingdom Causeway Technologies Full time

Sales Development Representative

Birkenhead - Hybrid

Who are we?

We are ranked as the UK's #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.

If you are looking to build an exceptional career with an award-winning company you've come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn't just the right thing to do, it improves every aspect of our business.

The Role

You are our driving force in initiating contact with our potential clients, inbound lead qualification and processing leads through the sales cycle by qualifying prospects and setting appointments. Your goal is to provide and qualify genuine sales opportunities, meeting your KPI's, to ensure the overall delivery of our sales target.

You will provide qualified leads and book new business opportunities for the sales team by producing campaigns, making good use of social media to promote awareness and interest, and making outbound calls to cold and warm prospects to generate new leads. You must respond and contact inbound leads within minutes. You will engage with leads through nurturing and monitoring behaviours using tools such as social media, phone, email as well as mastering lead generation working closely with Sales and Marketing on both automation and targeted cold call lists.

The areas of responsibility for the Business Development Representative include:

  • Lead Generation (Inbound/Outbound)
  • Data Management
  • Proactive outreach
  • Research
  • Qualification
  • Booking meetings

Responsibilities:

Sales Development:

  • Qualify inbound leads based on specific criteria and setting appointments for our sales team.
  • Generate new business opportunities through outbound calling, email campaigns, and social media outreach.
  • Identify key decision-makers within target accounts and develop relationships with them.
  • Work closely with the sales team to ensure a smooth handover of qualified leads.
  • Manage and maintain CRM system (Salesforce), ensuring all sales related activity are input accurately and efficiently.
  • Use LinkedIn, CRM, Sales enablement tools and sales intelligence to improve processes.
  • Learn about the industry by reading, watching videos, listening to podcasts, and liaising with internal colleagues to prepare you for having knowledgeable, credible, and transparent conversations with prospective customers in the industry.
  • Build effective relationships with new and prospective customers, managing them along the qualification process until it is appropriate to book an appointment.
  • Consistently achieve required sales activity metrics and targets (calls, time, CRM usage, leads)
  • Convert qualified leads into sales opportunities for sales teams by booking and scheduling discovery calls and online demos with potential customers, against predefined targets

Data Management:

  • Ensure proactive and timely updates to opportunity progress in the CRM system, so that the business has access to accurate professional reports and forecasts in real time.
  • Carrying out data cleansing activities to provide accurate information and support for marketing campaigns and to increase new business opportunities.
  • Carrying out data building activities in order to provide accurate information and support for calling campaigns.
  • Identifying renewal opportunities and gather customer information to ensure efficiency of renewal process.

The essentials we need from you:

  • A desire to develop a career in software sales
  • Resilience and proactive attitude
  • The ability to learn quickly and drive to succeed
  • Clear and confident communication skills
  • Technical/digital savviness
  • A desire to continually learn
  • A degree, diploma or equivalent education is a preference (but not a requirement)

Desirable Skills

  • Previous tele-sales or tele-marketing experience
  • Previous experience of CRM

Competencies

  • Goals and targets will be what you live for, but you'll also be inspired by getting people excited
  • You will want to be part of something special and contribute to the success of the team
  • You will be a passionate individual who has the ability to change a customer's way of thinking
  • You will be articulate, with excellent communication skills, telephone manner and ability to build rapport fast
  • Excellent planning and organisational skills to successfully plan and co-ordinate a high number of activities, with excellent time management, prioritisation and the ability to remain calm and objective under pressure
  • Excellent attention to detail and data management skills
  • Self-motivated, creative and confident in supporting campaigns and using social media
  • Tenacious, highly energised, passionate and committed, determined to achieve amazing results and make an impact, delivering to high standards and delighting customers

What you get from us:

If you're looking to build an exceptional career with an award-winning company you've come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition.

Our team is everything, so we'll take good care of you. In fact, we give well-being the same priority as our other business goals. We're strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices.

Benefits

As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We've selected just a few of the many benefits available below to show you how we take care of our Causeway stars.

  • 25 days annual leave + public holidays, increasing with length of service.
  • 4% matched pension.
  • Income protection and life assurance.
  • Access to our award-winning benefits platform.
  • We take mental health seriously and have a dedicated EAP available 24/7.
  • £100 allowance towards a fitness club.
  • Dell, Apple and Microsoft discounts.
  • Private Medical Insurance.
  • Paid study leave + volunteering days.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

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