Continuing Care Administrator

2 weeks ago

Leeds, Leeds, United Kingdom NHS West Yorkshire Integrated Care Board Full time

Job summary

We are looking to recruit a full-time administrator to join the Continuing Care Administration Team.

If you are a motivated, enthusiastic and proactive individual who takes pride in delivering a high quality service we would like to hear from you.

The post holder will be a key member of the Administration Team, supporting the delivery of Continuing Care service requirements, ensuring the delivery of high quality and effective services.

The post holder will have excellent office administration and organisational skills with previous experience of working in a busy office environment are desirable for this postition. Advanced data inputting skills and knowledge of Microsoft office packages is also essential.

The post holder will be required to have highly-developed interpersonal skills and a team-based approach to problem-solving as well as enthusiasm.

The post holder will ideally be flexible, self-motivated and be able to manage competing priorities, must be competent at managing own workload and be able to demonstrate proactivity and initiative.

Previous NHS experience is desirable but not essential.

If you have any questions please call Leanne McGee on or Jackie Richardson on

It is recommended to contact Leanne or Jackie for further information regarding the role and service the team provides.

Main duties of the job

This is a post responsible for the day to day administration duties for the All Age Continuing Care Team. The post holder will provide a comprehensive administrative and business support to the department.

The post holder will first point of contact for the department, dealing with routine and specialist enquiries and queries in a pleasant and helpful manner. Excellent administration and communication skills are required. The post holder must have the ability to work unsupervised, on their own initiative whilst under pressure, always maintaining a professional empathetic approach.

The post holder will need to be well organised, able to multitask, prioritise workload and possess excellent interpersonal skills. To operate within the teams systems and act as part of a wider administration team.

This post may include training of other staff members and knowledge transfer.

The successful candidate will be a consummate team player possessing excellent written and verbal skills with an eye for detail and demonstrate proficient keyboard/computer skills.

About us

NHSWest Yorkshire ICB is responsible for improving population health and reducinginequalities to meet the diverse health needs of its population and is part ofthe West Yorkshire Health and Care Partnership which includes organisations,local councils, health and care providers and voluntary, community and socialenterprise organisations.

Weare passionate about creating an inclusive workplace that promotes and valuesdiversity; we see this as a strength and part of our founding mission, valuesand behaviours. We know through experience that different ideas, perspectivesand backgrounds create a stronger and more creative work environment thatdelivers patient outcomes.

Weare committed to creating the best place to work, where your contribution isvalued, your wellbeing is supported and all our colleagues can reach their fullpotential. We welcome and encourage applications from all areas of thecommunity, who meet the criteria for the role, regardless of their protectedcharacteristics.

We operatea Carer friendly working environment that is supportive and inclusive. Weactively encourage Carers to self-identify themselves and are offered a workingCarer passport.

As a MindfulEmployer we are positive and enabling towards all employees and job applicantswith a mental health condition.

We are a DisabilityConfident Employer and commit to shortlisting suitable applicants who meet theessential criteria for an informus of any adjustments you may require.

Job description

Job responsibilities

Provide a wide ranging and complex administration and organisation support to the NHS Continuing Healthcare (CHC) Department processing a wide range of workstreams

Provide administration support to the CHC Team to enable them to deliver an efficient and effective service in accordance with the National Framework for NHS Continuing Healthcare and NHS funded Nursing Care for adults and the National Framework for Children and Young Peoples Continuing Care

Carry out any other duties as may reasonably be required by their line manager and as changes in legislative framework dictates

The Post holder must be independently mobile in order to be able to work across a number of sites in West Yorkshire and travel as required.

Person Specification

Experience

Essential

Experience of using telephone systems Experience of using Data Base systems and the full suit of Microsoft Office packages

Desirable

Experience in the NHS

Additional Requirements

Essential

Able to work flexibly with an adaptable approach in order to meet competing priorities in an unpredictable environment. Able to regulate behaviour even when challenged Has good interpersonal skills Able to work as part of a team Credible, trustworthy and able to inspire confidence in others

Qualifications

Essential

Educated to GCSE standard, NVQ 3 Level in relevant subject or equivalent level of qualification or significant equivalent ECDL, RSA3 or equivalent computer and IT skills including accurate and advanced keyboard skills and experience

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