![Mid-Hants Railway Ltd](https://media.trabajo.org/img/noimg.jpg)
Retail Supervisor
2 weeks ago
Retail Supervisor
Summary
We are a heritage steam railway operated by volunteers and supported by paid staff, bringing smiles to faces through the beautiful Hampshire countryside for 50 years.
You are an experienced retail professional looking to make a difference in an exciting and varied role that will draw on every part of the retail mix, from motivating teams to creating glorious customer experiences.
You will need to be independent and collaborative, working as part of a small paid team and a large, dedicated volunteer base.
You will have an eye for detail and a flair for training. You will be willing to get 'stuck in' with the teams, supporting them at peak times throughout the year. A background in hobby, leisure or heritage retail would be an advantage.Detailed job description
Purpose of the Role
To coordinate the retail function at the Watercress Line and maximise revenue.
Reports
Line Manager:
Business Operations Manager
Direct reports:
Volunteers and Casual staff
Key Relationships
Catering Manager
Event Coordinator
Station Masters
Tasks for the Role
Volunteer coordination
To coordinate volunteer teams delivering regular retail support
To recruit, train and motivate new volunteers
To agree opening and staffing requirements with the Business Operations Manager
Front of House
To ensure the highest levels of presentation across the retail outlets
Product development
To develop and deliver a range of merchandise appropriate to the Watercress Line audiences
To respond to changes in the Locomotive fleet with up to date products
To develop bespoke items with the agreement of the Business Operations Manager
Product pricing
To agree margin levels and pricing strategies with the Business Operations Manager
To ensure stock is logged onto the EPOS system and correctly priced
Stock management
To order and receive goods into the shop
To organise the distribution of stock across the railway outlets
To ensure a strict stock rotation of perishable goods
To minimise supplier costs and the number of suppliers
To regularly review stock levels and product movement for maximum revenue
Financial reporting
To ensure accurate stock takes are regularly completed as required by the Finance Manager
To review monthly P&L reports and reconcile transaction reports
Additional General Responsibilities
Relationships
Ensure effective communication with everyone, both internally and externally
Work closely with other departments to deliver Company-wide programmes and objectives.
Cultivate internal relationships that cross team boundaries and demonstrate positive collaboration and problem solving with all team members.
Cultivate external relationships to identify potential new partners.
Build and maintain partnerships with relevant external contacts.
Budgets and Resources
Work to control operational costs and manage resources whilst maintaining standards of productivity.
Policies and Procedures
Adhere to Company policies, procedures and code of conduct, to protect people and the
Watercress Line's reputation, including GDPR and Safeguarding policies and procedures.
Professionally challenge procedures that do not add value to the Company.
Personal Responsibilities
Lead by example
Work as part of a team and support colleagues across the Watercress Line
Protect the reputation of the Watercress Line.
Be a positive influence and role model, acting with integrity and professionalism and tackling challenges in a pragmatic and collaborative manner, to bring your team and the wider staff along with you.
Guide and enable those under you, being aware that some may not be as developed or as confident as yourselfGeneral Consideration
The above job description is not intended to be a comprehensive list of key responsibilities, duties or requirements, and you are expected to carry out any other duties commensurate with the scope and scale of your role.
Person specification
Experience 5 years' retail management in the independent sector E
Knowledge of the hobby modelling market D
Experience of developing leisure products D
Experience of motivating and engaging volunteers E
Skills EPOS E
MS Office suite including Excel E
Computer literate E
Strong numerical and organisational skills E
Aptitudes Organised and disciplined E
Strong visual sense E
Resilient and collaborative E
Excellent problem solving skills E
Able to work with a wide cross section of abilities and D neurodiversities
Terms and Conditions
Part time flexible hours equating to 16 hours a week. There will be an expectation of o
-
Retail Supervisor
3 days ago
New Alresford, United Kingdom Mid-Hants Railway Ltd Full time**Retail Supervisor** **Summary** We are a heritage steam railway operated by volunteers and supported by paid staff, bringing smiles to faces through the beautiful Hampshire countryside for 50 years. You are an experienced retail professional looking to make a difference in an exciting and varied role that will draw on every part of the retail mix, from...
-
Retail Store Supervisor
1 week ago
New Malden, United Kingdom Mamas & Papas Full time**Retail Store Supervisor / Team Leader**: **Stores**: **New Malden, London (Mamas & Papas at Next)**: Mamas & Papas at NEXT 88 Bushey Rd, Raynes Park, New Malden London SW20 0JW **Overview**: Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store...
-
Retail Supervisor
3 weeks ago
New Southgate, United Kingdom Toolstation Full time**What you'll do**: 35 hours per week New Southgate At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first impression, building long-lasting...
-
Retail Supervisor
5 days ago
New Malden, United Kingdom Travis Perkins plc group Full time**What you'll do** 40 hours New Malden Store At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first impression, building long-lasting...
-
Retail Supervisor
3 weeks ago
New Southgate, United Kingdom Toolstation Full time**What you'll do** 35 hours per week New Southgate At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first impression, building long-lasting...
-
Supervisor
3 weeks ago
New Malden, United Kingdom Holland & Barrett Full timeJob Type**: 6 weeks Fixed-Term Contract** Store Location**:High Street, New Malden** Hours**:30 hours per week** Salary**:£13.80 per hour, 25% colleague discount, 28-days annual leave pro rata** **THE JOB** **Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?** Our...
-
Retail Supervisor
4 weeks ago
New Malden, United Kingdom Superdrug Full timeFully flex, includes weekdays and weekends Hours: 20 hours a week with an opportunity to work more hours.Salary: £12.40 Per Hour.Why Superdrug?Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work,...
-
Retail Supervisor
4 weeks ago
New Malden, United Kingdom Superdrug Full time**Fully flex, includes weekdays and weekends** **Hours: 20** hours a week with an opportunity to work more hours. **Salary**:£12.40 Per Hour. **Why Superdrug?** Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all...
-
Retail Supervisor
4 weeks ago
New Malden, United Kingdom Superdrug Full time**Fully flex, includes weekdays and weekends** **Hours: 20** hours a week with an opportunity to work more hours. **Salary**:£12.40 Per Hour. **Why Superdrug?** Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all...
-
Supervisor
2 weeks ago
New Malden, Greater London, United Kingdom Holland & Barrett Full timeJob Type: 6 weeks Fixed-Term ContractStore Location:High Street, New MaldenHours:30 hours per weekSalary:£13.80 per hour, 25% colleague discount, 28-days annual leave pro rataTHE JOBAre you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?Our Retail Supervisors are our next...
-
Cover Supervisor
3 weeks ago
New Forest, United Kingdom Engage Education Full time**Secondary Cover Supervisor - Brockenhurst** At Engage, we’re working with a school in Brockenhurst to recruit a full-time cover supervisor that can join the team in its commitment to improving the attainment of all pupils. This is a great opportunity to join a close-knit team and make a real difference in the lives of your pupils. **About the...
-
Supervisor
4 weeks ago
New Malden, United Kingdom Harris + Hoole Full timeWe are in search of an effervescent Supervisor to work at our xxx coffee shop who will be key to the daily performance of the shop. You will be a motivating, energetic + organized person who injects fun into the shop. From the look and feel as well as the quality of service and product. You will deliver stellar customer service and great coffee. **This role...
-
Starbucks Shift Supervisor
4 weeks ago
New Brighton, United Kingdom EG Group Full time**Role**: Starbucks Shift Supervisor **Location**: New Brighton, CH45 2HZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks...
-
Starbucks Shift Supervisor
4 weeks ago
New Brighton, United Kingdom EG Group Full time**Role**:Starbucks Shift Supervisor **Location**:New Brighton, CH45 2HZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£12.25 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store!...
-
Starbucks Shift Supervisor
4 weeks ago
New Brighton, United Kingdom EG Group Full time**Role**: Starbucks Shift Supervisor **Location**: New Brighton, CH45 2HZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks...
-
Restaurant Supervisor
3 weeks ago
New Brighton, United Kingdom Prezzo New Brighton Full time**Duty Manager** Here at Prezzo, we celebrate the joy of Italian dining; this starts in the kitchen and ends with the service. Every customer should leave wanting to return. That’s why we’re looking for a new Duty Manager to join our Prezzo family to help us continue offering the best possible customer experience. First, let us introduce...
-
Shift Supervisor
7 days ago
New Malden, United Kingdom Cobra Coffee Full timeYou’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience. What to expect You’ll need...
-
Library Deputy Supervisor
1 week ago
New Malden, United Kingdom The Royal Borough of Kingston upon Thames Full time**Employer** 1 Kingston Council **Location(s)** 1 Other **Other Location** 1 New Malden Library **Contract Type** 1 Permanent **Working Hours** 1 Full Time **Grade** 1 E+2 **Hours Per Week** 1 36 **Salary Range** 1 £29,583 - £32,421 **Salary Basis** 1 Per annum **Leave Entitlement** 1 25 days **Application Deadline** 17/02/2024, 23:55 **About...
-
Sports Coach
2 weeks ago
New Forest, United Kingdom Engage Education Full time**Secondary Sports Cover Supervisor - Brockenhurst** At Engage, we’re working with a school in Brockenhurst to recruit a full-time sports cover supervisor that can join the team in its commitment to improving the attainment of all pupils. This is a great opportunity to join a close-knit team and make a real difference to the lives of your pupils. **About...
-
Haulage Supervisor
1 month ago
New Forest, Hampshire, United Kingdom Veolia Full timeSalary: Competitive plus a bonus and Veolia benefits Hours: 40 hours per week on a rolling shift basis (days) Location: Area 6 Oceanic Way, Marchwood Industrial Park, Marchwood, SO40 4BD When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're...