Customer Service Advisor

1 week ago

Wetherby, Leeds, United Kingdom Yorkshire Building Society Full time

_If you're great with people, a Customer Service career in our Branch Network could be a great choice for you.

And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:
_

Flexibility - We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

Annual Leave - For all of your hard work and commitment we'll reward you with a whopping 33 days holiday inclusive of bank holidays, along with the option to purchase more.

Development - At YBS we want you to feel challenged. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey.

Inclusivity - We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here.

Giving Back - You'll have 31 hours of paid leave each year to get involved with purposeful and skills-based volunteering activities that support our local communities, such as financial wellbeing, financial resilience and financial education for schools. Together last year, we completed more than 11,000 hours of volunteering for our local communities.
About the Role

As a Customer Service Advisor you'll:

  • Get to know our members and support them in finding the right products and services that can provide Real Help With Real Life
  • whether that's saving for a gap year trip, buying a first home, or anything in between.
  • Facilitate great conversations confidently through channel of choice, as you support our members in branch, over the phone and with the operation of their accounts online.
  • Forget sales targets, and enjoy the freedom to do what's right.

About You
Being part of the team isn't about being a whizz in financial services, or about having lots of customer service experience

Instead, it's about:

  • Being great with people, and being able to talk to our members.
  • Challenging yourself to go the extra mile for your colleagues and our members, to help us grow and achieve our business objectives.
  • Understanding why it's important to celebrate different people with different skills, experiences, and opinions.
  • Demonstrating a growthmindset and making the most of the training and development we offer.
  • Having the ambition to become a leading expert on our products and services.

About our Branch Network


As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business.

We always look for ways to give the best customer experience, make things more efficient and try new things.

And because we're right at the beginning of an exciting digital journey, our future has never looked more exciting - and neither has yours.


About Us
At YBS we don't have shareholders, we have members. We care about people and that includes you.

So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career.

**Ready to apply?

  • Sales and Customer Service Advisor

    1 week ago

    Wetherby, Leeds, United Kingdom Impression Recruitment Full time

    Interesting company OTE up to 30KImpression Recruitment are delighted to be representing our client who are seeking aSales and Customer Service Advisor to join their friendly and passionate team. If you see yourself as a 'foodie' and enjoy the Mediterranean culture, then this may be the perfect role for you You will be the first point of contact for any...

  • Customer Service Advisor

    1 week ago

    Wetherby, Leeds, United Kingdom Yorkshire Building Society Full time

    _If you're great with people, a Customer Service career in our Branch Network could be a great choice for you.And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_Flexibility - We offer a range of flexible working options without unsocial hours, which can help you find...

  • Customer Service Advisor

    1 week ago

    Wetherby, Leeds, United Kingdom metals4U ltd Full time

    CUSTOMER SERVICES ADVISER - Fluent in French (Written & Spoken)Wetherby, West YorkshireFull-TimeWetherby, Sandbeck Industrial Estate, LS22 7DNMetals4u is a highly successful business with over 20 years' experience of supplying customers with a wide range of metal and plastic products, including made to order items cut to size in our warehouse. Our success...

  • Customer Service

    1 week ago

    Wetherby, Leeds, United Kingdom Regional Recruitment Professional Services Ltd Full time

    Location: Wetherby, LS24, West YorkshireSalary: £22, ,500 + OTEp.a. + 28 Day Holiday + Monday to Friday (One part time role also available) No weekends Company pension Employee discounts Onsite parkingAbout the client: Premium food and drink importer, wholesaler and ecommerce business Currently expanding the team On the lookout for a Sales and Customer...

  • Health, Safety and Fire Advisor

    1 week ago

    Wetherby, Leeds, United Kingdom HM Prison & Probation Service Full time

    Details:Reference number:Salary:- £28,477Job grade: Executive Officer Band 4Contract type: PermanentType of role: Health and SafetyWorking pattern: Flexible working, Fulltime, Job share, ParttimeNumber of jobs available:1ContentsLocationAbout the jobBenefits:Things you need to knowLocation This position is based at HM Prison Wealstun, LS23 7AZAbout the...

  • Insurance Advisor

    1 week ago

    Wetherby, Leeds, United Kingdom Allied Westminster Full time

    Insurance Advisor | Boston Spa, by Wetherby, West Yorkshire | Monday to Friday 8:45am-5:15pm, and 9.00 am to 1.00 pm, 4 Saturdays per annum on a rota basis| Target salary of £24,000, however the salary on offer will be higher for those with a depthof experience, up to £28,000Allied Westminster financial services firm with offices in Yorkshire and Scotland....

  • Sales Advisor

    1 week ago

    Wetherby, Leeds, United Kingdom IMPRESSION RECRUITMENT LIMITED Full time

    Are you ready to take your career to the next level with a company that offers excellent growth opportunities?Come be a part of a rapidly growing business making a name for itself in the industry!Enjoy fantastic benefits while working in a modern office setting.Sales Advisor Position at a Leading Company:Seek and qualify new leads through various...

  • Customer Service and Administration

    1 week ago

    Wetherby, Leeds, United Kingdom The Innocent Hound Full time

    The Innocent Pet Care Company is a family-owned pet food and treat manufacturer, best known for its high quality and innovative dog and cat products.Established 11 years ago, the company's refreshing approach to pet food has won prestigious industry awards including "Best New Dog Food" with the introduction of its air-dried complete food. The brand has an...

  • Health, Safety and Fire Advisor

    1 week ago

    Wetherby, Leeds, United Kingdom Ministry of Justice Full time

    Health, Safety and Fire Advisor £28,477Wetherby:Overview of the job:This is a non-operational specialist role based within establishments and line managed via the Senior Health Safety and Fire Advisor within the PSP (North/South/LT&HS) HSF&L Team.The role supports national plans and systems for the effective management of HSF risk through the provision of...

  • Customer Service and Order Fulfilment Executive

    1 week ago

    Wetherby, Leeds, United Kingdom D&A Cosmetics Full time

    We are looking for an Customer Service and Order Fulfilment Executive to join our newly established in-house fulfilment team. We are rapidly-growing global cosmetics brand, with fulfilment centre based in Wetherby, UK.The brandPrimarily working on D&A Cosmetics' main brand, Plump It, you'll be part of a dynamic team within an exciting industry. Plump It...

  • Customer Assistant

    4 weeks ago

    Wetherby, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Wetherby Temporary Position Work Pattern WEEK 1 - Thurs Fri Sat WEEK 2 - Mon Tues Wed Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business,...

  • Customer Assistant

    4 weeks ago

    Wetherby, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Wetherby Temporary Position WEEK 1 - Thurs Fri Sat WEEK 2 - Tues Wed Thurs Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...

  • Customer Assistant

    3 weeks ago

    Wetherby, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Wetherby Temporary Position Work Pattern WEEK 1 - Thurs Fri Sat WEEK 2 - Mon Tues Wed Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business,...

  • Customer Assistant

    3 weeks ago

    Wetherby, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Wetherby Temporary Position WEEK 1 - Thurs Fri Sat WEEK 2 - Tues Wed Thurs Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...

  • Service Administrator

    1 week ago

    Wetherby, Leeds, United Kingdom One to One Recruitment Ltd Full time

    **Full training is provided- supportive, friendly environment**We are proud to be working with a family-owned business with a fantastic reputation. They are now looking for a Service Administrator to join their small and friendly team. There are also progression opportunities available for the right person.This company services and installs all industrial...

  • Optical Assistant

    1 week ago

    Wetherby, Leeds, United Kingdom Specsavers Full time

    Experienced Optical AssistantLocation: WetherbySalary: Dependent on experienceWorking hours: Weekend working is essential. Full Time 41 hours & Part Time availableExperience level: Previous Optical experience is essential for this roleJoin our team as an Optical Assistant, and you'll discover why at Specsavers, we pride ourselves on providing the foundation...

  • Customer Support Administrator

    1 week ago

    Wetherby, Leeds, United Kingdom Augean Full time

    Job SummaryWorking within the Commercial administration team providing all-round administrative and customer support to the activities of the Commercial teams working with Construction and Energy waste streams.Key Responsibilities Proactively support and embed a generative safety culture Working within the sales administrative team providing administrative...

  • Food Technical Services Coordinator

    1 week ago

    Wetherby, Leeds, United Kingdom Hawk 3 Talent Solutions Full time

    Food Technical Services Co-ordinatorWetherby West Yorkshire LS22£30k - £35kPermanent roleDays Monday to Friday Office BasedCommutable from York, Harrogate, Tadcaster, Leeds, Castleford and GarforthHawk 3 Talent Solutions are working with a well-established company based in Wetherby, West Yorkshire who are looking for a Technical Services Co-ordinator with...

  • Optical Assistant

    1 week ago

    Wetherby, Leeds, United Kingdom Specsavers Full time

    Experienced Optical AssistantLocation: WetherbyHours: Full Time - 41 hours - Weekend work is essentialBenefits: Free local parking, Specsavers Perks, extra day off on your birthday, discounted hearing and eyecare benefits, enhanced sick pay, enhanced pay for family leave (maternity/paternity etc), WeCare employee support servicesExperience level: Must have...

  • Administrator

    1 week ago

    Wetherby, Leeds, United Kingdom Allied Westminster Full time

    Administrator | Boston Spa, by Wetherby, West Yorkshire | Monday to Friday 8:45am-5:15pm, and 9.00 am to 1.00 pm, 4 Saturdays per annum on a rota basis| Target salary of £22,000, however the salary on offer will be higher for those with a depth ofexperience, up to £26,000.Allied Westminster financial services firm with offices in Yorkshire and Scotland. We...