![Hendy Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
1 week ago
We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Renault Dealership in Portsmouth.
You do not need automotive experience to be successful in this role - we will train that, but some form of customer services experience would be beneficial.
The Opportunity:
As a Service Advisor you will be the first point of contact for customers bringing their vehicle in for a service.
In this role you will be:
- Meeting and greeting customers;
- Booking vehicles into the diary;
- Ensuring the customer database is updated and accurate;
- Support the profitability of the service department by using trained and professional sales techniques;
- Ensuring customers are familiar with the variety of workshop services;
- Accurately recording vehicle faults;
- Liaising with the service technicians to keep track of vehicles progress and ensuring the vehicle is ready for customer collection on time;
- Obtaining authority and payments for repairs.
The Rewards:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment.
In addition, you can expect the following benefits:
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
About You:
- You will have effective communication skills (verbal and written) in order to professionally interact with customers (face to face and over the phone);
- Excellent organisation skills;
- Able to manage your time effectively to prioritise your workload and meet tight deadlines;
- Selfmotivated, energetic and enthusiastic.
- A good standard of verbal and numerical reasoning;
- Previous experience in a target driven role (desirable but not essential);
- Experience with CDK (desirable but not essential);
- A full UK driving licence.
The Company:
The Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast.
At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service AdvisorStart Date: ImmediateLocation: PortsmouthSalary: £12.00 per hour entreThis is a temporary position to start asap, and we have positions for as little as 3 months, 6 months through to 12 months.Hours of work: This is a full-time position that requires someone to work a slight shift rota of the following. Monday to Friday, 8am to 4.30...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Page Personnel Sales Full timeAbout Our Client Our client's services will provide corporate or personal travel and will tailor a range of mobility solutions to your needs, saving you time and money on every journey and are based in Portsmouth. Job Description The key responsibilities for the Customer Service Advisor (Driver Support Advisor) are: Interacting with multiple customers...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Huntress Full timeCustomer Service Advisor (No Sales) - Portsmouth£ £13.10 per hour + Holiday pay3 days in the office, 2 days WFH once training has been completed.Our client is looking to recruit a Customer Service Advisor to support their busy award winning contact centre. Renowned for excellence in delivering value and a high-quality service, they pride themselves on...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Search Consultancy Full timeCustomer Service Advisors Portsmouth - £ 23,000 paHybrid 3 days - Office 2 Days homeworkingHours: 37 hours per week, working a pattern which covers 8am to 8pm Monday to Friday, and Saturday 8am to 4pm (day off during the week when you work a Saturday).Late Shifts & Saturdays worked from homeThe RoleThis is an opportunity for the position of Customer Service...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Cactus Search Full timeCustomer Service Advisors - Portsmouth - Up to £23,400k + 5% Bonus (£1092) Excellent Benefits Including a Recognition payment of £350 in your March pay - You MUST be able to start on 20th February 2023We are looking for a number of Customer Service Advisors from any sector to join our clients brand new location based in Portsmouth. Our client is one of...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Search Consultancy Full timeCustomer Service Advisor - Portsmouth£12.72 per hourLooking for a new customer service opportunity but don't want to work weekends? Then we have a role for youThis is an ongoing temporary position with favourable working hours of Monday to Friday 9-5:30pm. This role will be hybrid working after training so you must be able to attend the office in Portsmouth...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom SGN Full timeTHE ROLEThe Customer Experience Team are at the heart of our organisation and play a vital role in supporting our customers. You will be joining an award winning, passionate team, who are proud to be recognised as the number one Gas Distribution Network in the UKfor customer satisfaction, working hard to ensure the 5.9 million homes and businesses we serve...
-
Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Auto Skills UK Full timeSERVICE ADVISORBasic Salary -£23,000OTE - £30,000Working Hours - Monday - Friday 8am till 6pm & 1 in 3 Saturdays 8am till 12.30pmLocation - PortsmouthVacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.Responsibilities of a Service Advisor Take Service...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Toyota Financial Services Corporation Full time"This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services" A Driver Support Advisor (DSA)...
-
Customer Service Advisor Weekends
1 week ago
Portsmouth, Portsmouth, United Kingdom toob Ltd Full timetoob is a new full-fibre broadband provider on a mission to transform the South of England's internet experience by delivering the fastest broadband. toob have a bold plan to open its network to more than a million premises across the South of England over the next 10 years and want to play an active role in helping the communities around the area to...
-
Customer Advisors
1 week ago
Portsmouth, Portsmouth, United Kingdom Blue Arrow Full timeAre you looking to enhance your career as a Customer Advisor?We are currently looking to recruit 8 Customer Service advisors in Portsmouth.This is a fantastic opportunity to work for one of the UK's largest utilities providers.Job role: Customer Advisor x 8Length of assignment: 3 monthsPay: 12.72 p/h (PAYE)Location: Office based in PortsmouthBenefits: 2...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Hello Student Management Limited Full timeCustomer Service Advisor - 6 month FTCWhy join us? 25 days holiday entitlement (pro rata for part time colleagues Have your birthday off 8% pension (7.5% employer / 0.5% employee) contribution SmartTech get the latest technology and spread the payments over time with no interest or upfront payments Access to Reward Gateway and enjoy discounts with a number...
-
Inbound Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeCustomer Service AdvisorPortsmouth£11.53Temp to PermFull time - 37.5hpwIMMEDIATE START My client are a Waste Management company based in Portsmouth who are looking for professional Customer Service advisors to join the team due to growth. The role will be to provide an excellent service as first point of contact to all customers in line with company...
-
Customer Advisors X18
1 week ago
Portsmouth, Portsmouth, United Kingdom Blue Arrow Full timeWe are currently looking to recruit 18 Customer Advisors in the Portsmouth area.Job role: Customer Advisor x 18Length of assignment: 3 monthsPay: 12.42 p/h (PAYE)Location: Office based in PortsmouthExperience and skills required: Telephone customer services experience Advisors will be working in the connections team who are the first point of contact for...
-
Customer Services Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Top Jobs Group Ltd Full timeWe are recruiting for a Contact Centre Advisor for one of our environmental management clients in Portsmouth.You will be providing an excellent service as first point of contact to all the customers in line with company standards. Arranging the most effective solution for the customers and proactively seek opportunities to upsell to customers. You will be...
-
Customer Services Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Top Jobs Group Ltd Full timeWe are recruiting for a Contact Centre Advisor for one of our environmental management clients in Portsmouth.You will be providing an excellent service as first point of contact to all the customers in line with company standards. Arranging the most effective solution for the customers and proactively seek opportunities to upsell to customers. You will be...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom DPD Group UK Full timeCompany Description- Contract: Permanent / 37.5 Hours per Week- Salary: circa £21,500- Location:DPD Portsmouth Dunsbury Park Garwood Road PO9 4FE- Days of Work: Typically Monday to Friday but with alternate Saturdays- Start Time:08:30Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers...
-
Inbound Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Wild Recruitment Full timeInbound Customer ServiceHavantFull time - 09:00 - 17:30Start date - 19th December£9.50phMy client are looking for a team of customer service advisors to support the BoilerJuice campaign. BoilerJuice was founded in 2004 by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.Over the past 16 years they have grown in...
-
Customer Service Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom Equans Full timeRequisition ID: 56962Domain: Support Services/Customer Services and AdministrationContract type: PermanentSchedule: Part-timeEQUANS is looking for a Customer Service Advisor to join our team based at Queen Elizabeth Hospital, Portsmouth on a permanent basis. This is a part-time role working 22.5 hours per week. On offer is a salary £14,021 and benefits...
-
Customer Resolution Advisor
1 week ago
Portsmouth, Portsmouth, United Kingdom VIVID Housing Full timeThe Vacancy We're VIVID –We offer a vibrant, friendly, inclusive culture that supports and develops the best people We have an exciting opening for a Customer Resolution Advisor (Complaints) to join us on a permanent basis. Based out of our Portsmouth office, this is a full time role working 37 hours a week, with a minimum of 20% of this to be...