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Property Operations Manager
7 days ago
Summary We are looking for an experienced Operations Manager to lead for the visitor business across our portfolio of Lacock, The Courts Garden, Great Chalfield Manor and Garden and Westwood Manor.
The portfolio has ambition to develop and this role will be fundamentalin supporting that to happen.If you are an agile leader who is able to manage through times of change and development this could be the role for you.
You would be joining the portfolio at an exciting time. Experience of leading teams at a heritage/ visitorattraction or similar is essential.
What it's like to work here Visitors flock to this quirky 13th century abbey to enjoy the museum dedicated to photographic pioneer William Henry Fox Talbot.
Outdoor theatre, photography exhibitions and family trails are among the innovative events run by the 40 staff members and localvolunteers, making for a lively and fun visitor experience.
It's likely you will need your own transport to get here, however this is a great opportunity to join a welcoming team and contribute to an exciting programme of events.
For more information about our property please visit lacock
What you'll be doing Leading for the visitor business under the strategic guidance of the Visitor Operations and Experience Manager.
You will be accountable for the day to day visitor operation and ensuring that we work in a safe and compliant way and to meet our strategy focus of Everyone Welcome and Climate Action.
Who we're looking for- A proven track record of successfully leading teams across disciplines and have a background in strong people management.
- Operational experience in a customer facing environment or in the heritage sector, looking for an opportunity to grow
- Able to lead for a culture of exceptional customer service
- Strong written and verbal communication skills
- Proven record of strong budget and financial management
We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
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