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Security Supervisor

3 months ago

Nottingham, Nottingham, United Kingdom OCS Group Full time

About The Role:


A key member of the Operational team responsible for Managing a team of Security Officers to ensure the highest level of security and safety of both customer buildings and personnel is met.

We are recruiting a Security Professional based on site at His Majesty's Court & Tribunal Service building. No experience is required as full training is provided, just a positive customer service approach to everything you do.


You will effectively supervise on a day-to-day basis the operation of the security team, ensuring that an exceptional end-to-end service is provided as per contract requirements.

You will ensure that all assigned tasks are completed in a professional and timely manner and all relevant legislation is adhered to.

Your day will consist of delivering unrivalled customer service in the meeting and greeting of all Court users within a unique environment, while monitoring and securing the building.

If you're interested in learning more about this unique job working within a prestigious environment, please apply.

You will be working Monday to Friday, 50 hours per week, with flexible and part-time hours if required.

There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays.

The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.


  • Guaranteed 50 hours per week
- £1 per hour attendance allowance

  • Help towards fuel expenses
Rate of pay will increase in April 2024 to £12.92/ph. plus £1 attendance allowance.

Main Duties:

  • Supervising the security team, providing exceptional first line manned guarding to the assigned contract
  • Ensuring that all duties carried out in an honest, ethical, and professional manner
  • To provide exceptional level of service to all staff and visitors to the site
  • To be a point of contact for all emergency situations
  • To operate and control the CCTV system
  • To ensure regular patrols of the site while ensuring all standards are maintained
  • Duty manager cover on weekends on rotation
  • To manage team rotas and Timegate systems
  • Supervising the security team, providing exceptional first line manned guarding to the assigned contract
  • Ensuring compliance with all identified legislation, i.e. H&S, SIA Licensing & Risk Assessments
  • Ensuring that all duties carried out in an honest, ethical and professional manner
  • To provide exceptional level of service to all staff and visitors to the site

To be successful in the role, you will need:

  • Previous experience of managing a large operational team in a similar industry.
  • Excellent customer service and conflict management skills.
  • SIA License (Door Supervision) essential.
  • An understanding of a Manned Guarding environment.

Personal Characteristics/Attributes:

  • Excellent communication skills both written & verbal.
  • Ability to work on own initiative.
  • Ability to work effectively within a team.
  • A professional demeanour.

What will you get in return?

  • A pension scheme
- to save for the future - eligibility rules apply

  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme 'OCS Stars' monetary rewards given to top performers
  • Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

  • Long Service Awards
  • Cycle to work scheme
- discounted bicycles

  • Access to our Employee Assistance Programme
  • 247 Wellbeing Support

About Us:


OCS Group is one of the world's leading international facilities service providers, delivering critical and essential services to support their 20,000 customers.

With a turnover in excess of £2bn, the company employs more than 130,000 colleagues in 26 countries and has a strong track record of expertly delivering high quality services across a range of sectors and industries to customers at a local, national and international level.

OCS offers services including cleaning, catering, security, building services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.