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Sales Operations Professional

4 months ago

Birmingham, Birmingham, United Kingdom Hitachi Energy Full time
Hitachi Energy is seeking a highly organised and proactive Sales Operations Lead to join our growing sales team.

In this role, you will be responsible for the overall sales operations of the business to deliver market share, revenue, and margin goals.

This critical role will support the sales team to optimise our sales processes and drive operational excellence.

As a key player in our growth, you'll be responsible for streamlining sales processes, managing data analytics, developing unique market insights and collaborating across teams to enhance overall sales effectiveness.

Your strong communication, ability to understand market conditions, and organisation skills will be essential in coordinating sales-related activities.

Additionally, your ability to engage with stakeholders and maintain strong relationships will contribute to the overall success of our sales operations.


Main Accountabilities:

  • Effectively manage deal strategies and strategic sales investments, as well as performing capacity planning and revenue recognition, in line with annual budgets.
  • Provide insights and develop priorities for sales projects by understanding customer, economic, regulatory and competitive situations.
  • Direct and oversee business' sales practices, which include developing sales plans, strategies, objectives, policies, and procedures.
  • Liaise with the Regional Sales Operations Manager and other Sales Operations stakeholders in the region, ensuring common activities are aligned and efficiently driven to support the M&S community. Also ensure the key competences, knowledge, and network are built and maintained.
  • Manage CRM systems, ensuring accurate and uptodate information, including educating system users and driving adoption.
  • Lead and localize process and tool adoption initiatives in the assigned area. Ensure adherence and strive for a process discipline culture.
  • Support deployment of global new processes & tools functionalities covering tool preparation, testing, training, hypercare support so that local stakeholder's needs are taken into consideration.
  • Engage in developing value proposition and product differentiation, while optimising business goals and constraints.
  • Create and deliver regular reports on sales metrics and KPIs to local and global sales/business leadership teams. Proactively provide analytical support to turn data into action, provide data insights and recommendations to key stakeholders.
  • Monitor data quality and follow up consistency and accuracy of M&S dashboards. Proactively drive and recommend improvements.
  • Drive continuous improvement initiatives to enhance overall sales operations, including implementation and optimisation of sales enablement tools and technologies.
  • Communicating effectively across multiple business units and stakeholder groups to information gather and share insights

Knowledge, Skills and Experience:

  • Proven experience in sales operations or a related field within the energy or utilities sector.
  • Strong communication and stakeholder management skills with the ability to effectively engage and collaborate to deliver business outcomes.
  • Strong analytical skills with the ability to interpret complex data sets.
  • Detailoriented with a focus on accuracy and precision.
  • Proficient in CRM systems such as Salesforce, data analytics tools, and sales enablement technologies.
  • Proficient in PowerBi, Excel and PowerPoint to translate complex data into readable formats.
  • Strategic mindset with a forwardthinking approach and a winning mentality.
  • Bachelor's degree in business, marketing, or a related field.
  • Proven experience in similar sales operations roles
  • Ability to work independently and collaboratively in a team environment.
  • High proficiency with tools such as Salesforce, Word, Excel, PowerPoint, PowerBi, SharePoint etc
  • Strong communication, and organisational skills Detailoriented and able to maintain accuracy in data entry and recordkeeping.
  • Ability to thrive in a fastpaced, dynamic environment
    Basic Info

Location

  • Birmingham, United Kingdom

Job type

  • Full time

Experience

  • Experienced

Job function

  • Sales, Marketing & Product Management

Contract

  • Regular

Publication date

Reference number

  • R0041018
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