Event Catering Associate

2 weeks ago

Leeds, Leeds, United Kingdom Rapport Full time

Rapport is recruiting a Front of HouseMeeting and Events Coordinator who is passionate aboutdelivering great service to our clients and theirvisitors.

Do you enjoythinking outside of the box and being rewarded for going above andbeyond? Then this is an ideal role for you

A location where the magic is made in the littledetails creating that lasting, significant impact for clients andcolleagues alike. We are looking for a creative and engagingcolleague to join our award winning, innovative Front of Houseteam at one of our most prestigious client sites inLeeds.

"People will forgetwhat you said, people will forget what you did, but people willnever forget how you made them feel." – MayaAngelou

The role is 40 hours per week,working Monday to Friday, with shifts between 7 AM to 7PM with flexibility to cover eveningfunctions.

Mainresponsibilities

The role involves but isnot limited to the following responsibilities:

  • Providing a warm, courteous and prompt response totelephone enquiries
  • Responding in a timely andprofessional way to all email correspondence
  • Ensuringe correct booking details are taken from bookersand recorded accurately in the room booking system
  • Demonstrating full understanding of the roomcapacities, facilities and set-up options to maximise the spaceavailable on the meeting room floors
  • Having a full understanding of the hospitalityprovision in the client meeting rooms, including the Restaurant andPrivate Dining Room menu options
  • Liaising andcommunicating with other team members and other servicedepartments in a clear and timely manner to ensure service deliveryand team work.

We work Monday to Friday, 40hours per week, 8-hour shift perday.

The idealcandidate

Personalprofile:

I am an up-beatindividual with integrity and a can-do attitude. I ampassionate about delivering great service and take responsibilityfor my contribution to the team.

  • Customer Service focused
  • Excellentcommunicator and able to connect with all levels in the business,flexing style as appropriate
  • Effectiveorganisational skills; able to prioritise tasks and self-manage ademanding workload or reactive and proactive work
  • Strong eye for detail

Some of our benefitsinclude:

  • Exclusivetravel discounts with TUI, Expedia, and manymore
  • Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands
  • A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover
  • Regular emailsfilled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them ona wide range of brands
  • Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads)
  • Contributory pension scheme
  • Accessto wellness programs to promote the mental health and well-being ofour Ambassadors
  • Employee Assistance Program toguide and support our team members
  • Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits
  • Learning & developmentopportunities to support your personal and professional developmentand growth
  • WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients
  • One Paid Day forCharity Work

WhyRapport?

Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport.

We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do.

Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin.

Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities.

About the Company

Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong.

We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service.

Our mostprestigious awards include:

  • In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes).
  • We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company.
  • Top 30 Best Places to Work in Hospitality in2021 winner.
  • Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite, , for further information andbefore applying to learn more about Rapport and ourclients.

We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.

*Applications are subjectto successful Basic DBS vetting and right to work in the UKcheck.

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