Service Delivery Manager

6 days ago

Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

Date Posted:

Country:

United Kingdom

Location:

Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.

Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded, and there's never been a better time to join our team. We are the leader in elevators, escalators and moving walkways. We're seeking a Service Delivery Manager, based in London, who's ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organization for years to come. The successful candidate will...

Working very closely with a select handful of clients across the London area. Coach, mentor and manage your team of field-based engineers. Checking in with them on a daily, weekly, and monthly basis ensuring PPE, tools and vans are kept to a high standard. Partner with key clients, to provide technical solutions to unit issues, ensuring that lifts and escalator downtime is kept to a minimum. Provide solutions around breakdowns, working with your engineers in delivering ideas around faults to ease customer frustrations around unit downtimes. Attend client meetings around service level agreements to ensure we're providing a top level of customer services.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

What can we offer you?

The opportunity to work within an employee focused business, offering an excellent salary, bonus and benefits packages. Personal development, allowing you to take advantage of our in house training program and to utalise our employee scholarship plan.

To be successful in this role you will:

Have come from the lift industry or similar sectors such as Construction or Facilities Management. Great people person, able to relate to customers needs and frustrations and provide a competitive solution within a timely manner. Management experience, able to delegate tasks out to a remote team and able to provide couching and mentoring to ensure personal and professional development within your team. Good IT knowledge, able to work on and with a wide range of Microsoft based systems.

Otis is the world's largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2 elevator system, energy-saving ReGenTM drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career

Become a part of the Otis team and help us #Buildwhatsnext

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You'llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Become a part of the Otis team and help us #Buildwhatsnext

Privacy Policy and Terms:

Click on this to read the Policy and Terms

  • Service Manager

    7 days ago

    Brentford, Greater London, United Kingdom Theo Jones Recruitment Full time £50,000 - £70,000

    Are you an experienced Service Manager looking for a new challenge? Discover an amazing opportunity with a busy Prestige main dealer Automotive Service Manager - West London Salary: Basic £50,000 OTE £70,000 Working Hours: Monday Friday 8.00am - 6.00pm Service Manager required for this well established and highly successful Prestigious Dealership based in...

  • Support Services Administrator

    7 days ago

    Brentford, Greater London, United Kingdom London Ambulance Service NHS Trust Full time

    This is a fantastic opportunity to be part of a diverse team, supporting the education programmes for Ambulance Services in one of the busiest ambulance services in the world. The Clinical Education and Standards department has moved to brand new specialist education facilities, and the Support Services Administrator role is crucial in supporting the...

  • Support Services Co-ordinator

    7 days ago

    Brentford, Greater London, United Kingdom London Ambulance Service NHS Trust Full time

    This is a fantastic opportunity to be part of a diverse team, supporting the education programmes for Ambulance Services in one of the busiest ambulance services in the world. The Clinical Education and Standards department has moved to brand new specialist education facilities, and the Support Services Coordinator role is crucial in supporting the education...

  • Driver (Car Delivery & Collections)

    6 days ago

    Brentford, Greater London, United Kingdom GWR Kia Full time

    GWR KiaKia - ServiceFull timePermanentDriver (Car Delivery & Collections)Did you know: The Kia brand has earned the title of the- "_Best Global Brand_" for six straight yearsGWR Kia in Brentford, joined the Norton Way Group back in 2016, being Europe's Flagship Kia dealership and covers a massive 41,00sqft of space across four floors.The lower ground floor...

  • Manager, Long Term Incentive Services

    3 weeks ago

    Brentford, Greater London, United Kingdom GlaxoSmithKline Full time

    Site Name: UK - London - BrentfordPosted Date: Mar Are you an experienced reward professional looking to join a high-performing team that play a key role in a global company? Are you comfortable liaising with key senior stakeholders to clarify a complex reward structure? If so, this role could be an exciting opportunity to consider.Key Responsibilities:...

  • Manager, Long Term Incentive Services

    1 month ago

    Brentford, Greater London, United Kingdom GlaxoSmithKline Full time

    Site Name: UK - London - BrentfordPosted Date: Mar Are you an experienced reward professional looking to join a high-performing team that play a key role in a global company? Are you comfortable liaising with key senior stakeholders to clarify a complex reward structure? If so, this role could be an exciting opportunity to consider.Key Responsibilities:...

  • Estate Officer

    7 days ago

    Brentford, Greater London, United Kingdom Service Care Solutions Full time

    Service Care Solutions have an exciting opportunity for an Estate Officer to join a client working in West London on a temporary basis. Working around the West London area, this role will involve daily driving of a fleet van, working on Housing Estates. You will provide a high quality, responsive estate management service to residents by ensuring communal...

  • Senior Support Worker

    7 days ago

    Brentford, Greater London, United Kingdom Service Care Solutions Full time

    Senior Support Worker/Team LeaderStart date ASAPLocationHammersmithContractInitially 3 monthsHours per week 36 hours per weekRate of pay £27.96ltd per hourAbout the RoleThe London Borough of Hammersmith and Fulham are seeking a highly motivated and experienced Team Leader to join their team. The successful candidate will be responsible for providing...

  • Service Operations Analyst

    7 days ago

    Brentford, Greater London, United Kingdom NBC Universal Full time

    NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. We strive to...

  • Pensions Officer

    7 days ago

    Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions have an exciting opportunity for an Estate Officer to join a client working in West London on a temporary basis. Working around the West London area, this role will involve daily driving of a fleet van, working on Housing Estates. You will provide a high quality, responsive estate management service to residents by ensuring communal...

  • Specialist Officer

    6 days ago

    Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Specialist Homelessness Prevention and Advice Officer A large housing association are recruiting for a Specialist Homelessness Prevention and Advice Officer in Ealing to help their residents sustain their tenancies. The key focus of the Specialist Homelessness Prevention Coordinator role is to support single adults who are homeless or at risk of becoming...

  • Service Administrator

    6 days ago

    Brentford, Greater London, United Kingdom Rentokil Initial Full time

    Service Administrator£23,450+ RI Rewards + performance incentives37.5 Hours a week (Monday to Friday 9 -5pm)Brentford BranchInitial Medical provide innovative and environmentally responsible clinical waste solutions to large and small organisations across a range of business sectors including Doctors, Dentists, Funeral homes, schools, hospitality and...

  • Specialist Homelessness Prevention and Advice Officer

    7 days ago

    Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Specialist Homelessness Prevention and Advice Officer Ealing, W3 3 Months £20 p/h A large housing association are recruiting for a Specialist Homelessness Prevention and Advice Officer in Ealing to help their residents sustain their tenancies. The Role The key focus of the Specialist Homelessness Prevention Coordinator role is to support single...

  • Assistant General Manager

    3 weeks ago

    Brentford, Greater London, United Kingdom Lampton Leisure Full time

    Job Advert Assistant General Manager£35,578Permanent, Full-timeBrentford Fountains Leisure Centre About Lampton LeisureWe set established high standards with our exuberant, friendly, driven professional approach across all our sites in Brentford, Chiswick, Hanworth, Heston, Isleworth & Osterley. Our leisure centres boast a full range of facilities...

  • Assistant General Manager

    1 month ago

    Brentford, Greater London, United Kingdom Lampton Leisure Full time

    Job Advert Assistant General Manager£35,578Permanent, Full-timeBrentford Fountains Leisure Centre About Lampton LeisureWe set established high standards with our exuberant, friendly, driven professional approach across all our sites in Brentford, Chiswick, Hanworth, Heston, Isleworth & Osterley. Our leisure centres boast a full range of facilities...

  • Technical Project Manager

    7 days ago

    Brentford, Greater London, United Kingdom Brentford Football Club Full time

    Job Title: Technical Project Manager Department: Stadium Operations Reporting: Technical Manager - Stadium Location: Within the Brentford Estate Salary: Competitive Closing date: 10 June 2024 Regulated Role: No Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are...

  • Technical Project Manager

    7 days ago

    Brentford, Greater London, United Kingdom Brentford Football Club Full time

    Job Title: Technical Project Manager Department: Stadium Operations Reporting: Technical Manager - Stadium Location: Within the Brentford Estate Salary: Competitive Closing date: 10 June 2024 Regulated Role:No Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are...

  • Purchasing Manager

    7 days ago

    Brentford, Greater London, United Kingdom GlaxoSmithKline Full time

    We're excited to be moving to our vibrant new home on New Oxford Street in central London from the end of June 2024. At GSK HQ, we're building an energising space where we can connect, collaborate and get ahead of disease together. Designed especially for us, it'll be one of the healthiest workplaces in the world, with best-in-class tech and bright, light...

  • Senior Manager

    7 days ago

    Brentford, Greater London, United Kingdom 1054 GlaxoSmithKline Services Unlimited Full time

    We're excited to be moving to our vibrant new home on New Oxford Street in central London from the end of June 2024. At GSK HQ, we're building an energising space where we can connect, collaborate and get ahead of disease together. Designed especially for us, it'll be one of the healthiest workplaces in the world, with best-in-class tech and bright, light...

  • Customer Service Administrator

    7 days ago

    Brentford, Greater London, United Kingdom Italicatessen UK Full time

    Customer Service AdministratorItalicatessen UK Ltd are actively seeking a Customer Service Administrator for our company, a wholly owned subsidiary of the Musgrave Group. We are an Italian Food & Wine importation and distribution business, based in Brentford, West London. This is an important role which ensures smooth and efficient communication between the...