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Customer Service Executive
7 days ago
This is a great opportunity for someone who is looking to move out of retail or hospitality and into a busy office role.
If you enjoy speaking to customers, fantastic If you have an interest in sports or fashion, even better
The successful applicant will work alongside a small and dedicated team and will naturally take on additional responsibilities as their knowledge and confidence grows.
The Job - Customer Service Executive:
- Offering product/technical advice on a range of exciting products.
- Managing and updating an internal customer database.
- Managing web content and updating product information.
- Liaising with suppliers to manage stock.
- Offering general office support to the wider business.
The Individual - Customer Service Advisor:
- Positive and proactive attitude.
- Able to deliver exceptional levels of customer service.
- Keen to learn and become a product expert
- A real team player.
- Previous experience of working as an optical assistant or within the industry would be an advantage but isn't essential.
- Enthusiasm for outdoor sports and fashion is a bonus
The Company:
- A dynamic ecommerce company based on the outskirts of Peterborough/Stamford.
- A brilliant chance to work in a niche and exciting industry.
Working hours
- Monday to Friday, 8.30am 5pm.
- Potential flexibility on hours if needed.
- Due to the location, a full UK driving licence is an advantage.
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