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Project & Community Coordinator (Temporary

3 months ago

Nottingham, Nottingham, United Kingdom Service Care Solutions Full time
Housing First Project Lead
Temporary
Full Time


An exciting opportunity has arisen to join a team based in Nottingham, on a full time, temporary ongoing basis, as a Housing First Project Lead.

The Housing Housing First Project Lead will provide dedicated end-to-end casework management across Housing First tenancies, ensuring that housing management services provided to tenants are of excellent standard.

Previous experience in a similar role such as Tenancy Officer, Housing Officer or equivalent
Knowledge of housing legislation, policies, and procedures.
Proficient in providing tenancy, housing, and leasehold advice with an understanding of compliance procedure
Full UK Driving Licence and access to a vehicle
Ensure the housing management services provided to tenants are of an excellent standard and conform to relevant statutory requirements and best practice
To lead on casework of Housing First tenancies to identify areas of choice/ risk and ensure that the home and individual are suited, providing an end-to-end tenancy service
Promote community safety through proactive service delivery, effectively responding to reports of anti-social behaviour, hate crimes, domestic abuse, and other breaches
Ensure that complaints and incidents of anti-social behaviour, drugs, harassment, hate, domestic abuse and criminal activity are proactively investigated. Provide housing advice, including advice on Universal Credit and Housing Benefit, and undertake home visits to tenants and leaseholders, including urgent visits as and when required
Responsible for ensuring that rent accounts and repairs are managed as effectively as possible as part of the case file management, in accordance with current policy and procedure
Build and maintain partnerships with internal and external customer, statutory agencies and referral-based services to support excellent local area delivery
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)