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Office Associate

1 month ago

London, Greater London, United Kingdom Open Full time

Open is an Australian-founded insurtech with a mission to deliver top-notch insurance experiences globally. Now, expanding into the UK, we are seeking a Customer Operations Associate to join our founding UK team.

- Be at the forefront of delivering exceptional experiences for our 30,000 existing UK customers.

- Help us scale our customer operations for the next chapter of growth.

- Join a global team of 150+ driving the best insurance experiences worldwide.

As a Customer Operations Associate, you'll:

  • Report directly to the Chief Commercial & Insurance Officer in the UK.
  • Lead our small UK Customer Support team.
  • Handle challenging customer support cases.
  • Optimize processes and technology to drive better outcomes.

Requirements:

- Minimum 2 years of customer support experience in insurance or financial services.

- Excellent communication skills.

- Ability to use data effectively to drive improvements.

Why join us:

  • Highly competitive compensation, including share options.
  • Growth opportunities internally.
  • Flexible working environment.
  • Annual professional development allowance.

At Open, we value diversity and provide an inclusive environment for all employees.

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