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Service Technician

3 months ago

London, Greater London, United Kingdom Bilwinco Sales AS Full time

BILWINCO A/S is looking for a service Technician for our UK team

Bilwinco is seeking a service technician to oversee our esteemed UK clientele. Are you drawn to a dynamic role that promises both accountability and autonomy? do you thrive in environments that foster flexibility and camaraderie? is your passion for servicing and installing fully automated packaging solutions matched only by your expertise in the field?

What you can expect

This role offers a diverse array of responsibilities within a workplace renowned for its exceptional ambiance, both socially and in terms of physical surroundings. Our organizational structure is notably non-hierarchical, with an informal culture infused with humor. You'll undergo comprehensive training and orientation covering our entire product spectrum. We prioritize continuous employee development to ensure you're equipped to tackle the challenges encountered while servicing our global clientele.

Your responsibilities

Your primary duties will include installing new machinery, troubleshooting technical issues, providing internal support to clients, and offering guidance and instruction. Following comprehensive training, you'll independently service, install, and commission BILWINCO weighing and packaging systems in the UK and Ireland markets. Direct interaction with clients underscores the importance of possessing exceptional service-oriented, motivational, and communication skills. Proficiency in professional client interaction is non-negotiable. Projects or service visits typically range from one day to several weeks, occasionally extending to longer durations. During periods without service/installation tasks, you'll work remotely, supporting clients and preparing for upcoming assignments.

We emphasize:

  • Excellent communication skills
  • Proven ability to work responsibly and independently
  • Flexibility and adeptness at performing under pressure
  • Comfortable in fast-paced environments
  • Proficient in written and spoken English
  • Mechanical acumen, with the ability to assess and replace mechanical parts in older equipment
  • Experience with PLC programming and electronic controls
  • Background in electrical craftsmanship
  • Ideally, 2-4 years of experience as a service technician handling machines and control systems
  • Residing centrally within the Manchester, Leeds, and Birmingham corridor
  • Methodical approach to work with a strong sense of completion
  • Ability to multitask effectively, with a high tolerance for stress
  • Team-oriented with a collaborative mindset
  • Adept at providing valuable insights to colleagues

About us

BILWINCO A/S is an innovative company dedicated to crafting bespoke solutions that drive efficiency and cost savings for our clients. Established in 1955, we specialize in designing, selling, manufacturing, and installing total solutions for automatic weighing, filling, and packaging systems, primarily catering to the food and metal industries. Approximately 80% of our products are exported worldwide, catering to a diverse clientele ranging from multinational corporations to burgeoning startups. Headquartered in Hjrring, north of Denmark, our team comprises around 75 dedicated professionals, with global sales and service representation.

Start date: Immediate

If you can envision yourself thriving in this vibrant and fulfilling role, eager to take on challenges and contribute to a dynamic team, then we encourage you to send your application and CV to our Head of Global Service and Aftersales, Tom Mejland atemail.

We look forward to welcoming a dedicated individual to our team

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