Customer Service Advisor

1 week ago


Glenrothes, Fife, United Kingdom Avenue Scotland Full time

Avenue are currently seeking permanent Customer Service Advisors for our well established client. Hours of work are 40 per week between the hours of 08:00-17:00 (Monday-Friday)
This is a fantastic opportunity to work within a professional Contact Centre for highly motivated, sales and service focused individuals. You will report to the Customer Service Manager to provide an outstanding, reliable and continually improving service that exceeds customer expectations.
The Role

  • Interacting with customers via telephone, email and live chat with emphasis on first time resolution.
  • Processing customer queries, in a timely manner with a high level of accuracy.
  • Understanding and communicating Company Terms and Conditions with customers.
  • Navigating systems and information tools to provide relevant and accurate information.

The Candidate

  • Effective listening skills and developed questioning techniques used to educate customers to make informed product choices.
  • IT proficient with excellent literacy, numeracy and accurate processing skills.
  • Ability to recognise commercial opportunities to facilitate business growth.
  • Confident when making decisions and adapt easily to new initiatives in a fast paced environment.

Based in Glenrothes, the Company offer a competitive salary, contributory pension scheme, healthcare, comprehensive training, fantastic learning opportunities and a state of the art newly built spacious working environment with a heavily subsidised café.
If you are interested in this fantastic opportunity please apply via the link below or alternatively contact Jacqui on
INDPERM

JBRP1_UKTJ



  • Glenrothes, Fife, United Kingdom Avenue Scotland Full time

    Avenue are currently seeking permanent Customer Service Advisors for our well established client. Hours of work are 40 per week between the hours of 08:00-17:00 (Monday-Friday)This is a fantastic opportunity to work within a professional Contact Centre for highly motivated, sales and service focused individuals. You will report to the Customer Service...


  • Glenrothes, Fife, United Kingdom Avenue Scotland Full time

    Job DescriptionAvenue are currently seeking permanent Customer Service Advisors for our well established client. Hours of work are 40 per week between the hours of 08:00-17:00 (Monday-Friday)This is a fantastic opportunity to work within a professional Contact Centre for highly motivated, sales and service focused individuals. You will report to the Customer...


  • Glenrothes, Fife, United Kingdom Avenue Scotland Full time

    Avenue are currently seeking permanent Customer Service Advisors for our well established client. Hours of work are 40 per week between the hours of 08:00-17:00 (Monday-Friday)This is a fantastic opportunity to work within a professional Contact Centre for highly motivated, sales and service focused individuals. You will report to the Customer Service...


  • Glenrothes, Fife, United Kingdom Avenue Scotland - FALKIRK Full time

    Avenue are currently seeking permanent Customer Service Advisors for our well established client. Hours of work are 40 per week between the hours of 08:00-17:00 (Monday-Friday)This is a fantastic opportunity to work within a professional Contact Centre for highly motivated, sales and service focused individuals. You will report to the Customer Service...


  • Glenrothes, Fife, United Kingdom Avenue Scotland Full time

    Job DescriptionAvenue are currently seeking permanent Customer Service Advisors for our well established client. Hours of work are 40 per week between the hours of 08:00-17:00 (Monday-Friday)This is a fantastic opportunity to work within a professional Contact Centre for highly motivated, sales and service focused individuals. You will report to the Customer...


  • Glenrothes, Fife, United Kingdom Fife Council Full time

    Proposed Interview Dates: Telephone testing and Interviews Week Commencing Monday 1 April 2024Closing Date: Wednesday 27 March 2024Contract Type: Temporary until 31 March Positions Available)Salary: FC4 £23,633.23 to £25,829.49Working Pattern: 36 hours per weekLocation: Bankhead, GlenrothesSupporting StatementPlease consider and demonstrate the following...


  • Glenrothes, Fife, United Kingdom Fife Council Full time

    Proposed Interview Date: Week Commencing 26 February 2024Closing Date: Sunday 18 February 2024Contract Type: PermanentSalary: £23,633.23 to £25,829.49Working Pattern: 36 hours per weekLocation: Contact Centre, Bankhead Central, GlenrothesJob DetailsThe contact centre opening hours are Monday to Friday 8am to 6pm and you will be allocated shifts 4 weeks in...


  • Glenrothes, Fife, United Kingdom A M Phillip Trucktech Ltd Full time

    The RoleDue to expansion_,_ we are recruiting for a Parts Sales Advisor / Driver for our new bigger and better branch in Glenrothes.This is an office-based role that would suit an individual with prior knowledge and understanding of the automotive stores/parts department environment and experience in the ordering of parts, client customer service and the...

  • Sales Advisor

    7 days ago


    Glenrothes, Fife, United Kingdom TOYTOWN Full time

    Sales AdvisorsWe are looking for hard working, confident and dependable Sales Advisors to join us on Team Toytown at our Glenrothes store on a 20hr per week contract. Includes some Keyholder duties to be discussed at interview.Your responsibilities will include: Helping to create a welcoming, fun, and inclusive environment for our customers. Assisting...


  • Glenrothes, Fife, United Kingdom Three UK Full time

    Company Description Why choose Three?**We want to be leaders and experts in new mobile, but we need to attract, retain and engage our workforce. Are you up for the challenge? Right now, we're looking for a cool, friendly, ambitious individual to join our award-winning Retail team.We can offer you this...- £12 per hour A brand new smartphone on an Unlimited...


  • Glenrothes, Fife, United Kingdom Avenue Scotland - FALKIRK Full time

    A fantastic opportunity has come up with our well established Glenrothes based client. They are looking for a Customer Service Administrator to join their busy team.Your role will be to provide customers with an excellent, reliable and efficient service in line with customer expectations and duties will include: Review and process customer orders,...


  • Glenrothes, Fife, United Kingdom Avenue Scotland - FALKIRK Full time

    A fantastic opportunity has come up with our well established Glenrothes based client. They are looking for a Customer Service Administrator to join their busy team.Your role will be to provide customers with an excellent, reliable and efficient service in line with customer expectations and duties will include: Review and process customer orders,...


  • Glenrothes, Fife, United Kingdom Jewson Full time

    Are you based in the GLENROTHES area? Do you have a passion for working with people?Jewson a leading building materials distributor in Northern Europe, is on the hunt for an Internal Sales Advisor who's as passionate about great service as we are.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a...


  • Glenrothes, Fife, United Kingdom ACF Cleaning Ltd Full time

    Sales and customer service representative required to make a large volume of sales calls on a daily basis selling laundry services into hotels, timeshares etc.To identify and obtain appointments from a variety of sources including cold calling and telemarketingCarry out handover meetings with the sales and operations team on successful contracts and keep...


  • Glenrothes, Fife, United Kingdom CJ Lang & Son Limited Full time

    SPAR Glamis Centre:Job Reference:3452**:Date Published: 01/03/2023 C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our...

  • Sales Advisor

    1 week ago


    Glenrothes, Fife, United Kingdom We Do Doors Full time

    Are you Sales focused and have a good customer service attitude?At Forth Windows and Doors we have one main objective, to sell our customers their dream door. Unlike traditional Window and Door companies' hard sell approach, all our Sales are conducted over the phone in a polite and friendly, no pressure manor.We are proud of the service we provide and we...


  • Glenrothes, Fife, United Kingdom Leviton Manufacturing UK Ltd Full time

    Leviton are a leader in network solutions, providing complete cabling and connectivity systems to customers all over the world. We are a family of organisations committed to promoting an open, honest, and trustworthy culture, where each employee is respectful of our customers, suppliers, and one another. Driven by the needs of our customers and by industry...


  • Glenrothes, Fife, United Kingdom Easityre Ltd. Full time

    About usEasityre is an independent tyre company, selling and distributing tyres to the Motor Trade. We operate a fleet of vans making regular deliveries throughout Scotland.Easityre operates from 3 locations, Fife, Aberdeen and Tayside, offering multiple daily deliveries.In addition to dealing with the sales team via telephone, customers can also utilise our...


  • Glenrothes, Fife, United Kingdom NHS Scotland Full time

    Corporate Services within Fife Health and Social Care Partnership provides a range of services to ensure appropriate governance and support is in place for both the IJB and the Chief Officer. The HSCP Communication team also sits within this service with a direct reporting line to you.We are looking for a proactive and creative individual that ensures...

  • Production Operator

    1 week ago


    Glenrothes, Fife, United Kingdom Reel Service Limited Full time

    Based at Southfield Industrial Estate in Glenrothes, Fife the Tape & Reel Production Operator role is very much hands-on and involves the taping and reeling of customer product to the specification of our customers and will involve working multiple machines once training is complete. There is manual handling involved in this role. Working to the daily...