Business Support Officer- Urgent Care

6 days ago

Worcester, Worcestershire, United Kingdom NHS Herefordshire & Worcestershire Integrated Care Board Full time
Business Support Officer

  • Business Support Officer (Urgent Care)


Working across the Integrated Care offices, the Urgent Care Team provides administrative and secretarial support for colleagues across the ICB, as well as supporting a number of corporate functions.

The Business Support Assistant (Urgent Care) will be a member of this central team, but work with a main focus on supporting a number of internal Urgent Care functions and activities.


The postholder should be able to work on their own initiative, with limited supervision on a day to day basis, and have a flexible approach to their work in order to deal with conflicting demands and tight deadlines.

Good interpersonal skills are important for dealing with colleagues and external visitors, as is the ability to work effectively as part of a team.

Urgent Care

  • To organise workforce oversight meetings, including coordinate agendas, take accurate notes at these meetings, prepare and monitor identified actions.
  • Work with the PMO Manager Urgent Care to coordinate recruitment activities within the ICB to ensure the recruitment approval process is efficient and timely.
  • Support the PMO Manager with the arrangements for new starters, inhouse induction and allocation of IT accounts and equipment, and leavers, eg. exit questionnaires, return of equipment etc.
  • Work within strict deadlines to ensure all documentation is processed promptly and within set timescales, and ensure accurate record keeping in line with audit requirements.
  • To support the monitoring of workforce data, eg. fixed term contracts and secondments, and highlight any arrangements that are due to expire to ensure timely and appropriate actions are taken.
  • Maintain up to date records in relation to the ICB workforce, including staff personal files on Sharepoint, structure charts and appraisal documentation; ensure filing takes place regularly and in a timely and accurate manner, always maintaining confidentiality and data protection.
The NHS is a world-renowned institution and an exciting place to work, full of challenges and opportunities.

Within NHS Herefordshire and Worcestershire ICB we are responsible for a range of health services for our population of over 800,000 people who live within a mix of urban and rurally dispersed communities, spanning two of the largest counties in England.


We provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment.

We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working.

Joining our inclusive and innovative team comes with a range of attractive benefits including:

  • Employee Assistance programmes and access to a wealth of online health and wellbeing support
  • Competitive NHS Pension Scheme
  • Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment
  • Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
  • Flexible working patterns to support individuals worklife balance.
Please note we operate a 3-month probationary period for new appointments


NHS Herefordshire and Worcestershire is the NHS organisation responsible for planning, buying and monitoring health services for our population of over 800,000 people who live within a mix of urban and rurally dispersed communities, spanning two of the largest counties in England.

We have a workforce of over 250 employees and hold a budget of £1.19 billion to commission hospital, community and mental health services.

Our organisation is a dynamic, forward-looking and vibrant place to work, set within the backdrop of some of the country's most beautiful countryside.


Working across the Integrated Care offices, the Urgent Care Team provides administrative and secretarial support for colleagues across the ICB, as well as supporting a number of corporate functions.

The Business Support Assistant (Urgent Care) will be a member of this central team, but work with a main focus on supporting a number of internal Urgent Care functions and activities.


The postholder should be able to work on their own initiative, with limited supervision on a day to day basis, and have a flexible approach to their work in order to deal with conflicting demands and tight deadlines.

Good interpersonal skills are important for dealing with colleagues and external visitors, as is the ability to work effectively as part of a team.

  • Chc Business Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom NHS Herefordshire & Worcestershire Integrated Care Board Full time

    Continuing Healthcare (CHC) Business Support OfficerNHS AfC: Band 4Based in Acton House, WorcesterWe offer hybrid working (office & home) which is applicable following a 3-month probation period in which the requirement will be full-time office attendance.Interviews will be face to face at our Kirkham House office in Worcester.We are looking for an...

  • Urgent Care Adults Social Worker

    6 days ago

    Worcester, Worcestershire, United Kingdom Worcestershire County Council Full time

    Job Title: Adults Social WorkerTeam: Urgent CareSalary: £29,777 to £39,186 per annum (dependent on experience) plus £3000 market forces*37 hours per weekLocation: Worcester Royal HospitalPermanentThe RoleWe are currently offering an exciting opportunity for a Social Worker to join the Onward Care Team at Worcester Royal.The Onward Care Team is based at...

  • Urgent Care Adults Social Worker

    4 weeks ago

    Worcester, Worcestershire, United Kingdom Worcestershire County Council Full time

    Job Title: Adults Social WorkerTeam: Urgent CareSalary: £29,777 to £39,186 per annum (dependent on experience) plus £3000 market forces*37 hours per weekLocation: Worcester Royal HospitalPermanentThe RoleWe are currently offering an exciting opportunity for a Social Worker to join the Onward Care Team at Worcester Royal.The Onward Care Team is based at...

  • Urgent Care Adults Social Worker

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Worcestershire County Council Full time

    Job Title: Adults Social WorkerTeam: Urgent CareSalary: £29,777 to £39,186 per annum (dependent on experience) plus £3000 market forces*37 hours per weekLocation: Worcester Royal HospitalPermanentThe RoleWe are currently offering an exciting opportunity for a Social Worker to join the Onward Care Team at Worcester Royal.The Onward Care Team is based at...

  • Business Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Novax Recruitment Full time

    Business Support OfficerWorcester£11.50 per hourFull Time Contract Novax Recruitment is actively seeking a Business Support Officer based in Worcester on a rolling contract basis. The job:Providing business support to a wider team, including administrative, financial and customer focused supportAdministrative tasks, including diary management, booking...

  • Associate Director of Urgent Care and Patient Flow

    6 days ago

    Worcester, Worcestershire, United Kingdom NHS Herefordshire and Worcestershire Integrated Care Board Full time

    As UEC Head of Quality, the post holder will use knowledge of quality care combined with robust local knowledge of health and care service working in collaboration with relevant colleagues. Support the delivery of national priorities and relevant national strategies at both Places. Ensure robust quality contract development, management and performance...

  • Team Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Service Care Full time

    Team Support Officer needed with Worcestershire County CouncilStart Date: ASAPLocation - WorcesterDuration - Initially 3 monthsHours per week - 35 hours per weekSalary - £13 ltd an hour***Description: To provide a range of support functions including administrative and clerical support, data and record management and call handling across the service To act...

  • Business Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Allied Healthcare Full time £14

    Business Support Officer needed in Worcester, £13.69ph PAYE - Reference:This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. You will...

  • Business Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Allied Healthcare Full time £14

    Business Support Officer needed in Worcester, £13.69ph PAYE - Reference:RQ1275054 This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this...

  • Clinical Team Leader-south Worcs Home Treatment Team

    6 days ago

    Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    Are you energetic, motivated and want to operationally lead a busy MDT. We seek an operationally focused Team Lead to join the South Home Treatment Team which provides a responsive assessment and home treatment service to those experiencing mental health crisis.HT provides intensive care to patients and are looking for individuals who have leadership skills...

  • Business Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Omega Recruitment Group Full time

    Job Title : Administrator (Scale 3)Job Category :Sec / AdminCategory : Agency Workers - 3-6 monthsClient : Worcestershire County CouncilClient Location : WorcesterHours Per Week : 35.00Start Time : 09:00End Time : 17:00PAYE Pay Rate £15.34 ph (£13.69ph % holiday entitlement)To provide business support to the Looked After Children team.Tasks...

  • Business Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Balfor Recruitment Full time

    Business Support Officer- Childrens Services Job Description: We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Advisor. In this role, you will be the first point of contact for service users, staff from partner organizations, and colleagues. Your main responsibility will be to determine how matters can...

  • Press and Media Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Leukaemia Care Full time

    Job title: Press and Media OfficerHours: Full-time (Equivalent to 37.5 hours a week), in line with our flexible working policy. Although open for discussion.Salary: £20,000 to £27,500 per annum (depending on experience).Type of contract: Fixed term - 3 years (with possibility for a permanent role).Location: Open for discussion. For context, most staff work...

  • Project Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Sanctuary Group Full time

    Project Support Officer£27,851 per annum37. 5 hours per weekSanctuary Supported Living is delighted to be recruiting for a Project Support Officer.At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.We are a national...

  • Project Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Sanctuary Group Full time

    Project Support Officer Base office location may vary dependent upon suitable candidate – anticipated balance of home and office working. £27,851 per annum 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Support Officer. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised...

  • Support Worker

    6 days ago

    Worcester, Worcestershire, United Kingdom Amber Support Services Full time

    Support Worker - WorcesterFull or Part Time - PermanentIs it time for you to make a change? Would you like to work for an award winning and dynamic support services company?We are currently looking for people to join our Support Living Community Team in the Worcester area including St Johns (WR5). We are looking for someone to support a regular clients in...

  • Administration Assistant

    6 days ago

    Worcester, Worcestershire, United Kingdom Reed Business Support Full time

    REED Cheltenham are proud to be partnering with a highly reputable Financial Services Organisation based in Worcester who are looking for an Investment Assistant to join their team.Within this role, you will be supporting one of the partners with administration and client support.Salary, Hours & Benefits- £25,000 per annum 40 hours a week 8:00am5pm Monday...

  • Care Assistant

    6 days ago

    Worcester, Worcestershire, United Kingdom Sanctuary Care Full time

    Location: Worcester, West Midlands, GB, WR2 5FJ- Department: Care (Qualified and Non-Qualified Care Staff)- Operation: Sanctuary Care- Closing Date: 01/03/2024- Salary: Requisition: 216151Proud to be notforprofit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of...

  • Data & Business Support Officer

    6 days ago

    Worcester, Worcestershire, United Kingdom Balfor Recruitment Full time

    Business Support Officer- Childrens ServicesWe are seeking a motivated and customer-oriented individual to join our team as a Customer Service Advisor. In this role, you will be the first point of contact for service users, staff from partner organizations, and colleagues. Provide advice to service users to help them access services from Children's Services...

  • Support Worker

    6 days ago

    Worcester, Worcestershire, United Kingdom Radis Community Care Full time

    At this present time, we are unable to consider Sponsorship for this role - This role is open to anyone who has the right to live and work in the UK. Please note that we will ask for proof of your immigration status during the application process Radis Community Care have an opportunity for a Support Worker to join our Supported Living team based in Kempsey...