Senior Administrator
2 weeks ago
At Zest, we have a fantastic team and we support staff to reach their full potential. We are expanding and therefore need to increase our admin team to support our clinicians and the business.
Our vision is to lead with innovation, deliver unparalleled patient experiences, and redefine excellence in podiatric care.
Through continuous improvement and an unwavering commitment to achieving excellence, we aim to set new standards and inspire positive change in healthcare.
We recognise that we are only as good as our team so if you can bring the right attitude, a willingness to develop new skills, and a drive to deliver the best patient experience, keep reading.
Role summary
The Administrator role is key to the smooth running of Zest Podiatry & Physio, ensuring that our patients and our clinical staff are able to treat and be treated in a seamless manner.
As a senior member of our support staff you are integral to the patient experience from the moment patients contact us to the moment they leave.
Key roles
- Financial/Management accounting - including daily stats, weekly reports from systems
- Financial support - invoice management/payment
- Stock management - ordering, payments, point of sale
- Social media creation and analysis with weekly reporting
- Project managing clinic accreditation programme
- Clinical admin support - management of key projects and clinics
- New patient registrations form completion, data input
- Patient satisfaction monitoring
- Diary management (waiting lists, managing gaps)
- Patient liaison
- Recording and managing patient orders (lab specimens, orthotics etc)
- Drafting patient referrals letters and patients summaries
- Reception support
- appointment booking
- Cleaning and tidying main reception
- Management of reception team
Qualifications & Skills
- Previous admin and front of house experience essential
- Knowledge of health care/clinic environment desirable
- Team player ability to work with both clinical and non clinical staff
- Excellent communication (written and verbal)
- Great interpersonal skills
- Flexible and innovative approach to work
- Ability to work proactively and deliver results
- Great organisation and time management skills
Computer literate
- Word, Excel, databases
- Social Media knowledge
Benefits include:
- 4 weeks holiday per annum
- Generous training allowance
- Pension
- Free podiatry
- Never work on your birthday
Job Types:
Full-time, Permanent
Pay:
£28,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Sick pay
Education:
- A-Level or equivalent (required)
Experience:
- Administrative experience: 3 years (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Application deadline: 30/06/2024
Reference ID:
Senior Administrator
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