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Community Connector

3 months ago

Slough, Slough, United Kingdom Buckinghamshire Mind Full time
Community Connector Salary: £23,625.00 pa* (full time) *inclusive of outer London weightingHours : 37 hours pwContract: PermanentLocation: Slough (Flexible working arrangements considered, including Hybrid working between home base and community locations in Slough) Mind in Berkshire is expanding our Community Connectors Team within East Berkshire. A key role within a multi-agency team, our Community Connectors will build relationships and support patients to access a wide range of community services and resources including social care, housing, family, debt and employment counselling that support maintaining good health and wellbeing. Who we areMind in Berkshire works to support and represent people with mental health illnesses living across East Berkshire. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with National Mind we will not give up until everyone in our community gets the respect and help that they need.

Do you have the following key skills for this role?
  • empathic and active listening skills
  • experience in supporting people with their mental health and wellbeing
  • strong networking and team skills
  • good organisational and planning ability
  • a positive approach towards finding solutions
This role provides a real opportunity to develop your skills in working with people, in the mental health charity sector. You'll be part of a supportive and dedicated multi-partnership team and have the opportunity to see your work bring about positive change.

As this role is based in the community with travel between several locations, you'll need access to a vehicle for use during work hours. Alternative transport arrangements will be considered. See job description for more details and a description of our benefits.

How to apply

Please send your CV and application form.

We will be assessing applications and interviewing on a rolling basis and we reserve the right to close the advert early if we fill the post. If you're interested please apply early. Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.
Key ResponsibilitiesBackground information – Community ConnectorNHS England recently announced a new transformation fund to be allocated to pilot sites within 12 Sustainability and Transformation Partnerships/ Integrated Care Systems across the country to test new and integrated models of primary and community mental health care. Frimley Health Integrated Care System (ICT) is one of these successful pilot sites. The role of the Community Connector will involve meeting clients in the PCN area, but administration tasks can be completed from home.
Purpose of role To support patients to access a wide range of community services and resources including social care, housing, family, debt and employment counselling that support maintaining good health and wellbeing. Responsibilities A Working with patients
  • Working as part of a multi-disciplinary team located in primary care:
  • work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment.
  • work with patients to support them in identifying their socially determined needs and goals, provide self- management tools and facilitate the development of personal support plans.
  • provide a range of motivational and structured psycho-social interventions.
  • promote independence through an enabling asset-based approach that draws on individuals' strengths, preferences and 'natural' support networks.
  • establish effective working relationships with a range of agencies to facilitate a 'joined up' approach to support plans.
  • liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks.
  • provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHT, and providing support for those engaged with and leaving CMHT, and linking into local wellbeing services and activities.
  • co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate.
  • support patients to engage with local peer support workers and volunteering services.
B Administration and projects
  • assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed.
  • promote and support (where necessary) advised follow up actions from physical health checks for people with SMI.
  • work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified.
  • complete locally agreed quality outcome measures, with patients and to undertake regular reviews.
C Peer support
  • support and supervise any peer support workers linked to PCN e.g. for 18-25 olds.
D Networking and Partnerships
  • broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services.
  • develop and sustain professional relationships with service users, partner agencies and appropriate external agencies.
D Other
  • work flexibly across operational sites as required which will include evening and weekend work.
  • work within the policies and procedures of the GP practices/PCN
  • work within Buckinghamshire Mind's policies and procedures including GDPR, Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health and Safety and Professional Boundaries.
  • keep informed about other projects, events and related issues regarding Buckinghamshire Mind.
  • prepare for supervision and use it effectively.
  • keep line manager up to date and informed.
  • perform all other duties as may reasonably be expected by your line manager.
Experience, Qualifications, Knowledge and skills Essential
  • relevant professional qualification e.g. degree or diploma in counselling psychology, social work, probation, mental health, health and social care or equivalent experience
  • experience of successful support worker experience/community experience
  • can organize own workload and work without direct supervision
  • ability to keep accurate written records and relevant data
  • understanding of multi-disciplinary working/ partnership working
  • empathy of, or lived experience of mental health challenges
  • experience of coordinating projects
  • excellent knowledge of IT based social networking
  • understanding of diversity in local communities and cultural differences
Desirable
  • If holding a professional qualification to maintain up-to-date professional registration i.e. BACP, HCP, BPS (or recognised equivalent)
  • experience of working with diverse communities, particularly those of Bracknell and Windsor
  • experience of multi-disciplinary working/ partnership working

Buckinghamshire Mind is an independent charity providing high quality services to support and represent people with mental health needs in the local community. We work to provide a voice for people with mental health needs, to fight stigma and campaign to influence policy and decision making locally. We are committed to making sure our services are inclusive and meet the diverse needs of people in Buckinghamshire and East Berkshire.

Buckinghamshire Mind is run by local people for local people and is responsible for its own funding and the services it provides.

We are an independent charity that is proud to be affiliated with national Mind and to adhere to its quality standards of governance and service delivery. Buckinghamshire Mind is part of a network of over 100 Local Minds, which provide trusted mental health services to our communities.