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Retail Shops Manager

3 months ago

Portsmouth, Portsmouth, United Kingdom Reiss Limited Full time
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise.

With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise.

With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.

As part of our Retail team, you'll be joining our Outlet Store in Swindon on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence.

Planning the long-term Store goals
Managing the overall store operations and performance
Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
Conducting regular performance reviews and probation reviews
You'll have previous retail management experience in a similar size operation
A passion for premium or luxury product helps, but we're open to all retail backgrounds
Have a proven track record of increasing overall business performance
Be highly visual and have excellent commercial product management skills
Be confident working under pressure and thrive in a fast-paced retail environment
Seasonal business wear allowance
Generous employee discount
Rewarding bonus and commission structures
Wellbeing and financial support through our Employee Assistance Programme
Fully funded health support through our medical cash plan
Fitness discounts
Family friendly policies including enhanced parental pay
25 days annual leave
Employee referral scheme
A bespoke training programme

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief.