Operations and Customer Service Administrator

1 week ago


Coleraine, United Kingdom Oliver Exorna Group Full time

Job Title: CAD Technician and Procurement Support at Exorna

About Us: Exorna is a leading company in the manufacturing and retail of custom furniture solutions. We take pride in our commitment to top-notch design, quality products, and exceptional customer service. Currently experiencing growth, we now have an exciting opportunity to join our team.

Key Responsibilities:

  • Regular communication with customers via telephone, SMS, and email.
  • Entering customer sales orders into Sage200.
  • Direct interaction with the Production and Dispatch Manager in person and through two-way radio.
  • Proficient use of Office365 Suite, Sage 200, and Exorna Manufacturing Software.
  • Updating dispatch schedules based on lead times and customer/supplier requirements.

Requirements:

Proficiency in Office 365 Suite, excellent communication skills, collaboration abilities with design and procurement teams, strong organizational skills, and attention to detail.

What We Offer:

A competitive salary based on your experience and contributions to our team.

Working Hours: Monday to Friday, 8 am to 5 pm

Benefits:

  • Company pension
  • Employee discount
  • Free on-site parking

How to Apply:

Interested candidates should submit their CV and a cover letter demonstrating their suitability for the role.

Skills:

Administration, Customer Service, Customer Care



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