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F & B Host - Bournemouth

3 months ago

Bournemouth, Bournemouth, United Kingdom Grosvenor Casinos Full time
F & B Host - Bournemouth

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.


We are on an exciting journey of growth and it's the ideal time to join us.
Job Description

Grosvenor Casino, Bournemouth, BH1 2BZ

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will;

Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can't wait to returnBe familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visitProactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud ofBe aware of daily / weekly targets and contribute positively towards themDisplay a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient wayReplenish stocks so that the customer always has the opportunity to access products at all times
Qualifications

Positive attitudeExperience of working successfully in a hospitality role(Preferred) Previous experience working in a multifaceted roleFanatical about delivering unrivalled customer experienceAbility to collaborate with the wider businessSound communication skillsComfortable with change and ability to embrace new ways of workingMust be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.