CRM Reporting and Development Specialist

2 weeks ago


Glasgow, Glasgow City, United Kingdom Pearson Carter Full time
Job Description

CRM Reporting and Development Specialist

Pearson Carter are working with an established international Law Firm that currently have over 70 offices and 5000+ lawyers worldwide. They are heavily driven by technology and embrace the possibilities that opens up as it develops new and better ways of working to support their clients. They are seeking a CRM Reporting and Development Specialist to be responsible for supporting CRM development alongside driving reporting and insights for the Marketing Operations function.

Responsibilities

  • Reporting & Insights – design and build out reporting within CRM utilising PowerBI and Fetch-based reporting services reports.
  • CRM system development & maintenance – alongside the Senior CRM Technology Development Manager, maintain and develop the CRM system and any integrations in line with the CRM strategy and CRM roadmap.
  • Reporting Training – deliver training (upskilling) and knowledge sharing on reporting & insights to both those in the CRM team as well as the relevant stakeholders in the business.

Experience

You must have experience of developing and building out reporting, including both the front end design as well as able to bring the data in from the various required sources and an ability to understand the business context, present practical solutions to the business in a language that resonates as well as share knowledge in a way that upskills those with limited or no knowledge of what reporting can bring.

  • In depth knowledge Microsoft Power Platform (specifically Power BI/Power Automate), Microsoft D365 Administration and customisation.
  • Have a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising Dataverse.
  • Be familiar with Remote Desktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements).
  • Power Apps development experience (model driven/canvas-based applications).
  • Experience with issue/project tools such as DevOps/Jira.
  • Have a solid IT background in both applications and infrastructure, specifically Microsoft Dynamics and the Microsoft Power Platform.

Salary

The annual salary for this role is up to £70k.

Location

This role is a remote position however they do have an office based in London where you would be expected to attend once or twice a month for planning meetings with the team.

How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on or

Pearson Carter is the Global Leader in Microsoft Technology, Microsoft Dynamics CRM/Dynamics 365 and Power Platform Recruitment with specialist roles across the globe - .

Remote, London, Dynamics 365, Power Platform, Reporting and Development specialist.


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