Customer Service Representative

7 days ago


Dagenham, Greater London, United Kingdom Gold's Gym Full time

We are looking for a passionate person to be as the first point of contact for customers, presenting a positive and professional front of house customer service.

You will take responsibility for the smooth daily operations of the reception, managing customer enquiries, sales and efficient cash handling, to achieve excellence in customer service delivery.

This post is located at Dagenham, RM10 8TX.

Main tasks and responsibilities:

  • Achieve the highest possible standard of customer service and commitment to continuous improvement in quality and business performance.
  • Ensure the efficient and effective operation of the reception.
  • Greet customers and visitors in a friendly and helpful manner, in person or by phone, monitoring and controlling entry to the club.
  • Sell and promote products and services as per company procedure.
  • Ensure all customer sales and bookings are managed correctly, assisting customers in their choices.
  • Undertake basic clerical and administrative duties, as required.
  • Ensure that the reception is secure and maintained to the required standards of cleanliness and repair.
  • Establish and maintain good relationships with the general public, ensuring that an appropriate ambience is maintained in the facility, making customers feel welcomed and valued.
  • Deal with complaints in a sensitive manner, promptly and politely in accordance with Company guidelines.
  • Cover shifts on Gym floor as required
  • Ensure you offer a professional image at all times and adhere with uniform standards.

Experience/Skills and attributes:

  • Demonstrated experience of customer care preferably in a reception based fast paced environment.
  • Excellent oral, numerical and written skills.
  • Experience in a sales environment using techniques to sell and upsell products and services.
  • Ability to work outside normal hours, including evenings, weekends, public holidays with flexibility of location.
  • Responsible for maintaining all relevant qualifications and attending internal training sessions as part of normal working arrangements.
  • Competent on Word and Excel.
  • Level 2 Gym Instructor qualification is desirable

Job Types:
Permanent, Zero hours contract

Salary:
£9.50 per hour

Benefits:

  • Gym membership
  • Wellness programme

Ability to commute/relocate:

  • Dagenham RM10 8TX: reliably commute or plan to relocate before starting work (required)

Education:

  • A-Level or equivalent (required)

Experience:

Customer Service: 5 years (required)

Work Location:
One location

  • Dagenham, Greater London, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

    Customer Service AdvisorLocation: DagenhamWorking Schedule:Monday-Friday 37.5 HoursSalary: £ BonusBunzl Cleaning & Hygiene Supplies is the UK's leading supplier of janitorial, cleaning, and hygiene products. As part of the Bunzl plc, one of the fastest-growing international distribution and outsourcing groups, we're able to provide our customers with the...


  • Dagenham, Greater London, United Kingdom Bensons for Beds Full time

    _Are you a friendly, customer focused 7.5tonne driver with experience in home deliveries and lifting heavy goods?__ __This is not just a driving role. You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy items of furniture every day, with manual handling experience is essential. We take...


  • Dagenham, Greater London, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

    Customer Service AdvisorLocation: DagenhamWorking Schedule:Monday-Friday 37.5 HoursSalary: £25,000 + BonusBunzl Cleaning & Hygiene Supplies is the UK's leading supplier of janitorial, cleaning, and hygiene products. As part of the Bunzl plc, one of the fastest-growing international distribution and outsourcing groups, we're able to provide our customers...


  • Dagenham, Greater London, United Kingdom M4 Trading Limited Full time

    Skills, Experience and Qualifications required:Proficient in verbal and written communicationThorough understanding of customer service principles and proceduresAbility to address customer issues calmly and professionally, resolving them effectivelyProficient in leadership and team motivationOrganises logistics services and provides guidance to...


  • Dagenham, Greater London, United Kingdom Bensons for Beds Full time

    Job Type - Permanent - Full Time Location Dagenham Salary £37,340pa + Benefits Closing Date 26/06/2024******- Our Promise- At Bensons we believe nothing is impossible. We're driven by our mission, vision and values and inspire others to always strive to succeed. This passion and determination is what sets us apart. We are proud to be a place where being...

  • Delivery Driver

    7 days ago


    Dagenham, Greater London, United Kingdom JJ Food Service Full time

    Customer Service Delivery Driver (3.5t)Are you looking for a driver job with a great work-life balance? Do you have a friendly nature and enjoy meeting new people? Then this could be the job for you.At JJ Foodservice, we know life doesn't revolve around work. That's why our drivers have regular local delivery areas with no rotas, evenings, or weekends.You...


  • Dagenham, Greater London, United Kingdom JJ Food Service Full time

    To be considered for this position Internal Trainee Picking Team leader you must be a current employee of JJ Food Service Ltd. Group Operations Branch Dagenham Team Picking Team Position Trainee Picking Team Leader Report To Branch Manager Deputy Branch Manager Warehouse Manager Picking Manager Picking Supervisor Reported From Allocated Operations...

  • Service Advisor

    7 days ago


    Dagenham, Greater London, United Kingdom Pybus Recruitment Full time

    Position: Automotive Service AdvisorLocation: DagenhamSalary: Starting from £25,790 to £29,000, plus Bonus; OTE £35,000 + BenefitsHours: 42.5 hours per weekEmployment Type: Full-time, PermanentWe are seeking an Automotive Service Advisor who possesses the ability to meet deadlines and handle confidential information with care. Strong communication skills...


  • Dagenham, Greater London, United Kingdom Huntech Ltd Full time

    An excellent job opportunity for an AOV service engineer has become available for a very well established organisation based in North London.You will be required to visit client premises mainly in the London area and home counties.The individual will be responsible for the servicing of AOV and fire alarm systems across a wide variety of client sites.The role...

  • Care Coordinator

    7 days ago


    Dagenham, Greater London, United Kingdom Focus Findings UK Ltd Full time

    The coordinator's duties will include: Accepting care packages and assigning care workers to service users in an appropriate manner; Producing care workers' rotas and managing the roster software. Ensuring that service user and care worker files are complete. Using electronic monitoring software to monitor care workers' attendance and timeliness for visits;...


  • Dagenham, Greater London, United Kingdom Proactive Global Full time

    Job Title: Planning Administrator Company: Proactive Global Are you someone who loves working with Excel and ERP/MRP systems? Do you have experience with SAP and databases? If you also have a keen attention to detail and enjoy creating production reports using Excel, we have a great opportunity for you! Requirements: Confident with Excel and ERP/MRP...


  • Dagenham, Greater London, United Kingdom Great Bear Full time

    Company DescriptionGreat Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million of warehousing space across 30+ locations in...


  • Dagenham, Greater London, United Kingdom Proactive Global Full time

    Planning Administrator14-16p/hDagenhamJoin a well-known automotive manufacturing client as a Planning Administrator.Requirements:- Proficient in Excel- Familiar with ERP/MRP systems- Experience with SAP and databases- Strong attention to detail- Creating Production reports in Excel- Immediate availability- Working hours are Monday-Thursday from 7:30 am to 4...


  • Dagenham, Greater London, United Kingdom Pybus Recruitment Full time

    Job: Assistant Aftersales ManagerLocation: Dagenham, IG11 9PGSalary: Up to £40,000 (depending on experience) + bonus + Benefits – OTE 45-48KFull Time and Permanent – 45 hours a week – Mon-Fri 8 am-6 pm and 1 in 4 SaturdaysAn amazing opportunity with one of the top 25 Sunday Times' best big companies to work for.Our client has a fantastic opportunity...


  • Dagenham, Greater London, United Kingdom Barking & Dagenham College Full time

    Join our TeamBarking and Dagenham College. have an exciting opportunity for a Student Support Advisor.We are looking for motivated, learner- centered and outstanding person who can inspire students, have a flexible and creative approach to their work.Reporting to the Senior Engagement Advisor, you will provide a caseload of learners with intensive 1:1...


  • Dagenham, Greater London, United Kingdom Jewson Full time

    Are you based in the Dagenham area? Do you have a passion for working with people?Jewson a leading building materials distributor in Northern Europe, is on the hunt for an Internal Senior Sales Advisor who's as passionate about great service as we are.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along...


  • Dagenham, Greater London, United Kingdom Future Youth Zone Full time

    Role ProfileJob titleYouth Worker, Creative ArtsSalary:£11.95 per hourReporting to:Arts Co-ordinator/Youth Work Team LeaderHolidays:34 days including bank holidays & birthday day off pro rataLocation:Future Youth ZoneHours:Sessions available over 7 evenings & weekends a week.To Apply:The Person:You will be a Youth Worker committed to creative arts and...


  • Dagenham, Greater London, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

    Salary- Up to £37,720 (Up to £47,000 OTE) Location- Chelmsford, Romford, Ilford, Dagenham and BasildonAbout the roleWater Network OperativeLocation - Chelmsford, Romford, Ilford, Dagenham and BasildonSalary - Up to £37,720 (Up to £47,000 OTE) - Company Van + Fuel CardEmployment Type - Permanent, Full time - 40 hours per week4x 10 hour shifts Monday to...

  • Support Worker

    7 days ago


    Dagenham, Greater London, United Kingdom Look Ahead Care, Support and Housing Full time

    Recruiting for a Support Worker to join our Young People Service in Dagenham.£23,019.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.Shift patterns: 8am 4pm, 1pm - 9pm, 10am - 6pm5 /7 days, fully flexible on a rotaJob Overview:The Vineries provides supported accommodation for 31 young...

  • Hire Controller

    7 days ago


    Dagenham, Greater London, United Kingdom Embark Full time

    A successful independent Tool Hire Supplier are looking for a enthusiastic individual to join an outstanding tool hire business. This is a full time, permanent position, working on the hire desk / trade counter with colleagues to achieve a high standard of service to clients & contractors. Within this role there is the opportunity for career progression.Key...