Administrator

2 weeks ago


Southampton, Southampton, United Kingdom Ocean Village Marina, MDL Full time
We are seeking to recruit an experienced Administrator to support the team at Ocean Village Marina.

This is an exciting opportunity for a motivated and driven individual to join the Marina Team at Ocean Village delivering excellent levels of customer service and the best possible levels of administrative support.

This role may occasionally involve working at other local MDL Marinas. The role is for 40 hours per week, Permanent, full time.

The Role will include:

  • To be responsible for the administration function of Ocean Village Marina; including reception duties, all computer records and systems are maintained and all relevant invoices and credits notes raised where necessary for berth holders, visitors, and commercial tenants in accordance with laid down procedures.
  • To issue Annual Berthing invoices and relevant berthing package agreements and update all relevant records relating to annual berthing.
  • To allocate berths to annual berth holders and visitors along with the assistance of the Dockmasters and Management team.
  • To keep the Marina Manager always informed of berthing statistics; to include details of current berth occupancy and vacant berths to use as sales aids for the marina team.
  • To ensure payments are taking at the time of booking or invoices raised as appropriate and in accordance with the Companies strict debt policy.
  • To ensure electricity invoices are raised regularly.
  • To ensure all relevant weekly KPI, month end and year end returns are completed as required.
  • To assist with the collection of all cash, daily banking, and associated records in accordance with company policy.
  • To assist the Marina Manager with the auditing of all boat measuring within the marina and to maintain up to date records in accordance with the company's measuring policy.
  • To operate a strict debt control policy in accordance with company procedure and liaise frequently with the Marina Manager on outstanding accounts. To produce up to date debt information and carry out debt chasing.

The essential requirements for the role are:

  • An ability to deliver the highest standards of customer service.
  • Possess good communication skills
  • Selfmotivated and able to work without supervision
  • A practical, resourceful, and commonsense approach
  • Enthusiastic, friendly with a positive 'can do' attitude and flexible approach
  • Computer literacy, including social media & administration skills
  • Attention to detail
  • Administration skills based in a busy leisure environment

Lauren McCann - Marina Manager

Marina Developments Ltd

Ocean Village Marina

1 Channel Way

Southampton

SO14 3QF

Closing date 22nd December 2022

Salary:
£23,753.60 per year

Benefits:

  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 28/12/2022

Expected start date: 15/04/2024
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