Recalls and Screening Administrator

2 weeks ago


Derby, Derby, United Kingdom Lister House Surgery Full time
The following are the core responsibilities of the Administration post.

There may be on occasions, a requirement to carry out other tasks; this will be dependant upon factors such as workload and staffing levels.

Run assigned recalls to invite patients in for relevant appointment/review, using patients preferred method of communication where possible, following the recall timetable and set protocols.

Run NHS health checks via the Censura system and follow up non-attenders.

Book appointments for post-natal, childhood immunisations and baby checks, following the practice policy and booking targets. Make telephone calls to follow up appointments and queries. Monitor cancer screening DNA's and take appropriate follow up actions, if required. Assist with booking patients who are overdue their smear, into Hub or practice clinics.

Be an active member of the cancer awareness team, assisting with displays across all sites. Update patient records to ensure an accurate summary is produced, including updating recalls, immunisation history and screening results. Liaise with colleagues from other teams with regards to advice and support with coding. Monitor individual and group tasks and take appropriate actions.

To scan patient correspondence to the computer clinical system and index to the correctly identified patient record. Take professional pride in the quality of your work and contribute to a positive and supportive team. Undertake internal or external training relevant to your role.

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