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Care Coordinator

3 months ago

Manston, United Kingdom The Blackmore Vale Partnership Full time

Care Coordinator

Are you a person who is innovative and a good listener? Do you have a passion for people and helping them to understand their needs to improve their health and their social circumstances?


Becoming a Care Coordinator is a real opportunity to focus on personalised care to help people understand and manage their health to get the right care, at the right time.

You will work with people to understand their needs and then support the ongoing coordination and planning of their care.

You will be the first port of call for patients in arranging their care needs and finding them the most appropriate service or clinician as required.

This is your chance to help make a real difference to people's lives in North Dorset.


You will understand and support specifically our patients in the use of shared decision making, assisting them to coordinate their health conditions and the use of digital tools to do this.


This role will support people to navigate their health needs with a priority of keeping people well and living in their own homes for as long as possible.

You will empower people to be involved in self-management, personalised care planning and shared decision making with wider health and social care colleagues.

You will be involved in co-ordination of multiple services around the patient.

The successful applicant must hold a valid full driving licence and have access to a vehicle.

Core Details:

  • Part Time hours per week


 Salary
  • BVP Band 3 £ £ pro rata depending on experience
  • NHS Pension
  • Development and training opportunities

Previous Applicants Need Not Apply.

Closing date: 24/05/24 If you have not heard within 2 weeks of this date please assume that you have been unsuccessful this time.

Interviews:
Week beginning 27/05/24

Contact:

Job Summary


The Care Coordinator is a pivotal role in supporting the practice to prioritise personalised care for people to live as safely as possible in their own homes.

This will be achieved by providing people information to understand the choices that are available to them to manage their health.

You will work with all the practice staff as well as wider health and social care colleagues to coordinate care around the person both from an administratively perspective and direct patient contact.


The Care Coordinator provides support to people in preparing for clinical conversations they may have with primary care professionals at an early stage and act as a link between the person, the clinician and any outside or partner agency.

The role will also include consulting with people to determine "what matters most" how to meet their needs and to develop individualised care plan.


The role will require someone with a compassionate nature who is confident using IT solutions to support people to manage their health needs.

You will need to be knowledgeable regarding health and social care practices to offer an exceptional customer service.

This role will require you to have a full driving licence and access to a vehicle.

Job Duties & Responsibilities


Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles to identify and support people, offering support to carers ensuring that their changing needs are addressed.


With guidance from Lead Care Coordinator identify and work with a cohort of people to support their personalised care requirements.


Bring together all a person's identified care and support needs and "what matters to them"; explore the options to address these in a single personalised care and support plan.

Help people to manage their needs, answering their queries and supporting them to make appointments.

Help people to understand and use different digital solutions to help manage their health needs.


Raise awareness of shared decision-making using decision support tools, whilst supporting people to be more prepared to have a shared decision-making conversation.

Ensure that people have high-quality health information to help them make choices about their care.

Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.

Using a personalised care model, you will focus on support for self-management, personalised care, and support planning.

Coordinate the booking of appointments, coordination of group consultations, and population health initiatives.

Act as a liaison between the clinical team, administration team and the person.


Provide support to people with long term conditions who are known to several services to help them coordinate their appointments.

Understand the difference between the patient support team and the role of the care coordinator.

Support clinicians and administrative staff with the tracking of people's needs, trouble