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Guest Service Assistant F&b

3 months ago

Glasgow, Glasgow City, United Kingdom RBH Management Full time

Job Ref:
RBH14171

Branch:
ibis Styles George Square, Glasgow

Location:
ibis Styles George Square, Glasgow with 101 bedrooms with a bar and serving hot breakfast. Located on Miller Street - just off George Square

Salary/Benefits:
Hotel discounts £11.44p/h

Contract type:
Temporary/Seasonal

Hours:
Part Time

Shift pattern:
various shift patterns

Hours per week:0

Posted date:17/05/2024

Closing date:18/06/2024

JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting you first.

Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 8 Best Places to Work in Hospitality We are passionate about the industry and always on the look out for new talent to join us on our journey...


Looking for a new opportunity to join our fab team? Whether you like to pull a pint or have a blether at check in then we have something for you.

Do you have the love for customer service? Have you worked in a hotel environment before and thrived?

Guest Service Assistant - Are you able to provide first class banter on check in whilst pouring a pint and balancing a plate on your head? The team here do a bit of everything so no two days are the same - reception, breakfast, bar and food but little housekeeping, we have a fabby team for that.

The only essential experience is a bit of banter, but work in a similar environment would be preferred

A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT
AT IBIS STYLES GLASGOW GEORGE SQUARE

  • Checking guests in and out
  • Answering phones
  • Taking payments
  • Customer service
  • Serving food and beverage
  • Cooking breakfast and replenishing the buffet
  • Clearing table and kitchen porter

WHAT WE NEED FROM YOU

  • We hire mostly on personality potential but here are a few of our requirements..._
To succeed in the role of Receptionist/Guest Service Assistant you will need the following qualities and skills.

  • Outstanding communication skills
  • Experience within a customer facing role is preferred. No experience? No big deal we'll train you up
  • A cando attitude
  • Computer literate with a professional telephone voice

WHAT WE OFFER

  • You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
  • Discounted hotel room rates for you and your friends family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

#LifeatRBH
Ibis Styles Glasgow is a 101 bedroom, 8 storey hotel to the heart of Glasgow's Merchant City quarter.


Ibis Styles hotels provide guests with a comfortable stay in a stylishly designed environment at a budget price-point, and the peace of mind that comes from staying with Europe's largest hotel brand.