3rd Line Support

2 weeks ago


Stourbridge, Dudley, United Kingdom Modis UK Full time
3rd Line IT support technician required to join a growing MSP located in the West Midlands. The company has been established for over 15 years and has a large set of clients whom they service.

With hybrid working on offer along with a slew of other benefits, read below to see if you are suitable.

Benefits as a 3rd Line IT support technician include

  • Hybrid working
  • Birthday off
  • Private Medical insurance
  • Free Parking
As a 3rd Line IT support technician you will be required to

  • Provide technical support to clients resolving any hardware,software, networking and cloud services
  • Acting as an escalation point for any 1st and 2nd Line issues
  • Configure systems
  • Ensure network security
Being a 3rd Line IT support technician you will have experience of

  • Office 36
  • Working within an MSP environment
  • Knowledge of best security practises
  • Hyper-V


Due to the nature of this role a UK driving License and access to a car is required, 3-5 years experience within a MSP would be desirable.

To be considered click apply

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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