![Howden Group](https://media.trabajo.org/img/noimg.jpg)
Senior Account Handler
1 week ago
Senior Account Handler - Corporate & Commercial page is loaded
Senior Account Handler - Corporate & Commercial Apply locations Stourbridge time type Full time posted on Posted 2 Days Ago job requisition id RFrom day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
At Howden, Corporate & Commercial, commercial insurance isn't just what we do – it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Howden, Corporate & Commercial are on the hunt for a Senior Account Handler to support their team to deliver an excellent and comprehensive service in the administration of new business (supporting clients purchasing cover from us online via our quote and buy system), renewal and mid-term changes so that customers' needs are best satisfied through suitable cover and pricing. Offering professional advice to our corporate clients.
Please note this is a full-time, permanent opportunity. You will be based in our Stourbridge office and ideally be onsite for 3 days per week on average.
Overview:
- Assist in achieving Group/Division client retention targets by providing an excellent level of service.
- Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable).
- Obtain renewal terms and present to client.
- Produce and issue professional summaries and reports using Howden templates.
- Issue renewal documentation in line with contract certainty.
- Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
- Prioritise and handle all work promptly and accurately.
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
- Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system.
- Produce accurate and professional documentation at all times using relevant Howden templates.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
- Refer all queries that fall outside your own experience, knowledge and authority to senior staff.
- Liaise with and assist other branches and Group Resources as necessary.
Knowledge:
- Working knowledge of all the main classes of general insurance and the CII's Coe of Ethics and GDPR.
- Must have a minimum of 5 years commercial insurance experience.
- Responsibility for own personal development and for keeping own knowledge up to date by the use of e-learning, in-house courses, and studying for professional qualifications in order to gain the required CPD points.
Skills:
- Excellent level of technical insurance skills, to be assessed by regular in-house testing.
- Accuracy and attention to detail.
- Ability to process work quickly and efficiently.
- Ability to prioritise work and meet deadlines.
- Excellent client service skills.
- Excellent level of negotiation and broking skills.
- Excellent oral and written communication skills.
- Ability to gather and analyse information from the client.
- Ability to identify and respond appropriately to an individual client's level of understanding.
- ability to persuade and influence others.
Qualifications:
- GCSE Maths and English (or equivalent).
- A-levels (desirable).
- Certificate in Insurance (desirable).
Our Culture: People First
We've travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:
• An employee-ownership model
• Aligned external investors
• The trust and integrity born of friendship
• Expertise
• Independence
Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.
Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that's better for everyone.
Diversity & Inclusion
At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Permanent About UsOur Story
In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things:
Equity ownership – the people doing the business, owned the business
A minority external investor with a long-term outlook
A product specialty
3 friends (and a dog)
A commitment to building a business with independence enshrined in its fabric
Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients.
Howden Group is an independent, global insurance group headquartered outside North America, comprising:
Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
#J-18808-Ljbffr-
Senior Account Handler
1 week ago
Stourbridge, Dudley, United Kingdom Idex Consulting Full timeIDEX are supporting a dynamic and growing insurance brokerage committed to delivering exceptional service and tailored insurance solutions. As a Senior Commercial Account Handler, you will play a pivotal role in managing client relationships, understanding their unique business needs, and providing expert advice to ensure comprehensive insurance coverage.Job...
-
Senior Account Handler
3 weeks ago
Stourbridge, Dudley, United Kingdom Idex Consulting Full timeIDEX are supporting a dynamic and growing insurance brokerage committed to delivering exceptional service and tailored insurance solutions. As a Senior Commercial Account Handler, you will play a pivotal role in managing client relationships, understanding their unique business needs, and providing expert advice to ensure comprehensive insurance coverage.Job...
-
Senior Account Handler
1 week ago
Stourbridge, Dudley, United Kingdom Idex Consulting Full timeIDEX are supporting a dynamic and growing insurance brokerage committed to delivering exceptional service and tailored insurance solutions. As a Senior Commercial Account Handler, you will play a pivotal role in managing client relationships, understanding their unique business needs, and providing expert advice to ensure comprehensive insurance coverage. ...
-
Commercial Account Handler
1 week ago
Stourbridge, Dudley, United Kingdom Heat Recruitment Full timeCommercial Account Handler Stourbridge £35,000 The Client: This is an opportunity for a Commercial Account Handler to join a leading Independent Insurance company. They have an excellent reputation within the market for providing a high level of service to a range of clients throughout the UK. Due to growth within the company they are now looking for a...
-
Commercial Account Handler
1 week ago
Stourbridge, Dudley, United Kingdom NFP, an Aon company (Europe) Full timeWe are recruiting for aCommercial Account Handlerto take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance.As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid Term...
-
Senior Account Handler
1 week ago
Stourbridge, Dudley, United Kingdom Howden Group Holdings Full timeFrom day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart,...
-
Senior Account Handler
1 week ago
Stourbridge, Dudley, United Kingdom myGwork Full timeThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success....
-
Commercial Account Handler
1 week ago
Stourbridge, Dudley, United Kingdom Johnson Fleming Full timeWe're NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It's a time of rapid growth for the European arm of the business, so we are looking for someone to take responsibility for delivery of customer satisfaction to...
-
Senior Account Manager
1 week ago
Stourbridge, Dudley, United Kingdom Jonathan Lee Recruitment Full timeSenior Account Manager - AutomotiveThe Senior Account Manager will be the guardian of our clients' strategic automotive sector customer relationships and be fully responsible for managing the sales, communication and profitability of these accounts to achieve the budgeted sales and profittargets.Reporting to the Commercial Director and working from a home...
-
Stourbridge, Dudley, United Kingdom Armstrong Knight Full timeIdeally you will have relevant experience or be AAT/ACCA qualified. It is essential that you have experience within the smaller company and owner managed sector dealing with account preparation and tax compliance. You will have excellent interpersonal skills and be able to deal with people at all levels A good team player committed to providing the highest...
-
Account Director
1 week ago
Stourbridge, Dudley, United Kingdom Royall Appointments Full timeCLIENT SERVICES DIRECTOR"Building a great customer experience doesn't happen by chance, it happens by design."We're looking for an experienced Client Services Director or Account Director to join the teams in our client's Midlands office. You'll be working with some of our key clients across a variety of events. You will have strong operational event...
-
Finance Manager
1 week ago
Stourbridge, Dudley, United Kingdom Elmfield Rudolf Steiner School Full timeFinance ManagerA new opportunity exists for an experienced Finance Manager to lead the Finance Team at Elmfield Rudolf Steiner School. Taking charge of the Charities Financial landscape, collaborating closely with the School Lead, Principal and Trustees, this is a key role which sits within the Senior Leadership Team.Based in our School in Stourbridge, this...
-
Contracts Manager
1 week ago
Stourbridge, Dudley, United Kingdom Red Kite Waste Full timeContracts Manager – Waste Management & Recycling Accounts GL Salary: £42-44,000 plus up to 30% Bonus, Car / Allowance & Enhanced Pension WASTE MANAGEMENT AND RECYCLING SECTOR EXPERIENCED INDIVIDUAL REQUIRED AS A CONTRACT MANAGER TO OVERSEE MULTIPLE CONTRACT OPERATIONS TITLE: Contracts Manager – Waste Management & Recycling Accounts PACKAGE:...
-
Housekeeper
1 week ago
Stourbridge, Dudley, United Kingdom Three Roses Homes Ltd Full timeJOB PURPOSE:To ensure that a high standard of cleanliness and Infection control is always maintained throughout the home.To check that there is sufficient stock to carry out all duties as necessary.KEY RESPONSIBILITIES AND ACCOUNTABILITIES: To be accountable to the Senior Housekeeper for all areas of their role. Performing a variety of cleaning activities...
-
Hire Fitter
1 week ago
Stourbridge, Dudley, United Kingdom Arbil Ltd Full timeJob title: Hire Workshop FitterAccountable to: Foreman, Senior Hire Controller, Managers, DirectorsDivision: Lifting Gear / Location: Lye, Stourbridge, West Midlands.Job Purpose: To inspect, repair and maintain our Lifting Gear and Rail Hire fleet products including manual and powered hoists, material handling and hydraulic cylinders, pumps and jacking...
-
German Speaking Internal Sales Executive
1 week ago
Stourbridge, Dudley, United Kingdom Glen Callum Associates ltd Full timeGerman Speaking Internal Sales Executive An Internal Sales Executive with German language skills is required to join a thriving Speciality Sales and Distribution company based in Stourbridge, West Midlands . If you are an experienced Internal Sales professional, with Native or Business Fluent German language skills, who excels in a position that...
-
Operations Manager
1 week ago
Stourbridge, Dudley, United Kingdom Talbots Law Full timeJob DescriptionOperations Manager Dispute Resolutions Stourbridge Full time, permanent opportunity We are looking for an organised individual to join Talbots as Operations Manager for our Dispute Resolutions Department. To be successful, you will have previous experience of the legal environment with excellent knowledge of internal procedure and operations....
-
Operations Manager
1 week ago
Stourbridge, Dudley, United Kingdom Talbots Law Full timeOperations Manager Dispute Resolutions Stourbridge Full time, permanent opportunity If the following job requirements and experience match your skills, please ensure you apply promptly.We are looking for an organised individual to join Talbots as Operations Manager for our Dispute Resolutions Department. To be successful, you will have previous experience of...
-
Senior Account Handler
1 month ago
Stourbridge, United Kingdom Idex Consulting Full timeIDEX are supporting a dynamic and growing insurance brokerage committed to delivering exceptional service and tailored insurance solutions. As a Senior Commercial Account Handler, you will play a pivotal role in managing client relationships, understanding their unique business needs, and providing expert advice to ensure comprehensive insurance...
-
Senior Account Handler
4 weeks ago
Stourbridge, United Kingdom Idex Consulting Full timeIDEX are supporting a dynamic and growing insurance brokerage committed to delivering exceptional service and tailored insurance solutions. As a Senior Commercial Account Handler, you will play a pivotal role in managing client relationships, understanding their unique business needs, and providing expert advice to ensure comprehensive insurance...
-
Commercial Account Handler
2 weeks ago
Stourbridge, United Kingdom Heat Recruitment Full timeCommercial Account Handler Stourbridge £35,000 The Client: This is an opportunity for a Commercial Account Handler to join a leading Independent Insurance company. They have an excellent reputation within the market for providing a high level of service to a range of clients throughout the UK. Due to growth within the company they are now looking for a...
-
Commercial Insurance Account Handler
1 month ago
Stourbridge, United Kingdom Cameron James Professional Recruitment Full timeCommercial Insurance Account Handler – Full or Part time considered and Flexible HoursLocation – Hagley – BirminghamSalary – up to 35k basic (DOE)– and Flexible Benefits – Free On Site ParkingOur client is a leading Independent Insurance Broker and they are now due to continued growth are looking for an SME/ Commercial Account Handler to add to...
-
Commercial Insurance Account Handler
4 weeks ago
Stourbridge, United Kingdom Cameron James Professional Recruitment Full timeCommercial Insurance Account Handler – Full or Part time considered and Flexible HoursLocation – Hagley – BirminghamSalary – up to 35k basic (DOE)– and Flexible Benefits – Free On Site ParkingOur client is a leading Independent Insurance Broker and they are now due to continued growth are looking for an SME/ Commercial Account Handler to add to...
-
Commercial Insurance Account Handler
1 month ago
Stourbridge, United Kingdom Cameron James Professional Recruitment Full timeCommercial Insurance Account Handler – Full or Part time considered and Flexible HoursLocation – Hagley – BirminghamSalary – up to 35k basic (DOE)– and Flexible Benefits – Free On Site ParkingOur client is a leading Independent Insurance Broker and they are now due to continued growth are looking for an SME/ Commercial Account Handler to add to...
-
Commercial Insurance Account Handler
3 weeks ago
Stourbridge, United Kingdom Cameron James Professional Recruitment Full timeCommercial Insurance Account Handler – Full or Part time considered and Flexible HoursLocation – Hagley – BirminghamSalary – up to 35k basic (DOE)– and Flexible Benefits – Free On Site ParkingOur client is a leading Independent Insurance Broker and they are now due to continued growth are looking for an SME/ Commercial Account Handler to add to...
-
Commercial Insurance Account Handler
6 hours ago
Stourbridge, United Kingdom Cameron James Professional Recruitment Full timeCommercial Insurance Account HandlerLocation – Stourbridge – West MidlandsSalary – up to 40k basic (DOE)– and Flexible BenefitsOur client is a leading Independent Insurance Broker and they are now due to continued growth are looking for a Commercial Account Handler to add to the teamThis is a unique position as our client is open to Existing Handlers...
-
Commercial Insurance Account Handler
2 weeks ago
Stourbridge, United Kingdom Cameron James Full timeCommercial Insurance Account Handler - Full or Part time considered and Flexible Hours Location - Hagley - Birmingham Salary - up to 35k basic (DOE)- and Flexible Benefits - Free On Site Parking Our client is a leading Independent Insurance Broker and they are now due to continued growth are looking for an SME/ Commercial Account Handler to add to the team...
-
Graduate / Trainee Commercial Account Handler
2 months ago
Stourbridge, United Kingdom IPS Group Full timeDue to business success and continued growth, we a rare opportunity for a career hungry graduate to start their career at a growing independent commercial insurance broker based in Stourbridge. Long term you could become a Senior Account Handler, or even should you have more of a sales side to your personality you could become and Account Executive. Full...
-
Commercial Account Handler
3 weeks ago
Stourbridge, United Kingdom NFP Europe Full timeWe are recruiting for a **Commercial Account Handler** to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role:...
-
Commercial Account Handler
1 month ago
Stourbridge, United Kingdom NFP, an Aon company (Europe) Full timeWe are recruiting for aCommercial Account Handlerto take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid Term...
-
Commercial Account Handler
4 weeks ago
Stourbridge, United Kingdom NFP, an Aon company (Europe) Full timeWe are recruiting for aPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Commercial Account Handlerto take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as...
-
Commercial Account Handler
3 weeks ago
Stourbridge, United Kingdom NFP, an Aon company (Europe) Full timeWe are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...
-
Commercial Account Handler
2 months ago
Stourbridge, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...
-
SME Account Handler
1 week ago
Stourbridge, United Kingdom Brown & Brown Europe Full timeSME Account HandlerFind out if this opportunity is a good fit by reading all of the information that follows below.Location: Stourbridge Package: Negotiable + BenefitsWe’re looking to add to our small, fast paced and community orientated team at CJN Insurance in Stourbridge , with a SME Account Handler who’ll be able to learn the ins and outs of how a...
-
SME Account Handler
1 week ago
Stourbridge, United Kingdom Brown & Brown Europe Full timeSME Account HandlerLocation: Stourbridge Package: Negotiable + Benefits We’re looking to add to our small, fast paced and community orientated team at CJN Insurance in Stourbridge , with a SME Account Handler who’ll be able to learn the ins and outs of how a brokerage runs rather than just dealing with case after case. You’ll be dealing with an...
-
SME Account Handler
1 week ago
Stourbridge, United Kingdom Brown & Brown Europe Full timeSME Account HandlerLocation: Stourbridge Package: Negotiable + Benefits We’re looking to add to our small, fast paced and community orientated team at CJN Insurance in Stourbridge , with a SME Account Handler who’ll be able to learn the ins and outs of how a brokerage runs rather than just dealing with case after case. You’ll be dealing with an...
-
Commercial Account Handler
2 months ago
Stourbridge, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...
-
Commercial Account Handler
2 months ago
Stourbridge, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...