Employee Benefits Consultant

2 weeks ago

Bristol, Bristol, United Kingdom Mercer Full time

Employee Benefits Consultant

Do you have a background in Sales and looking for a step up in your career?

Are you a natural at building relationships? Do you thrive on customer satisfaction?

Are you tenacious, interested in businesses, and get a buzz from working with targets?

If you answered yes we have the perfect role for you

We currently have a fantastic opportunity for a talented individual to join a high-performing team in our Bristol, Birmingham, Bournemouth or Chichester office.

We are a health and wealth benefits solution broker, a small umbrella of Mercer, part of Marsh and McLennan companies. Due to the large scale of the business we have a wealth of knowledge in the industry and can offer our clients bespoke and competitive rates so that they can offer their employees a comprehensive wellbeing package. The client market we work in is small to medium enterprises and currently have 12000 clients that we service throughout the year.

We are a dynamic team that prides itself on adapting to change quickly to meet the busy demands of our business.

What you can expect:

As an Employee Benefits consultant you will be responsible for managing a portfolio of Healthcare and Group Risk clients. You will be focused on ensuring the client feels supported at all times, providing advice and recommendations at renewal in line with the client's requirements. You will be expected to identify new business opportunities and promote the wider MMB proposition to maximise opportunities and achieve growth targets. This is a client-focused account management role.

What is in it for you?

  • The chance to operate within a large global organisation that is incredibly passionate about how it cares for and supports our clients at a local level.
  • Learn from industry colleagues who will work closely with you to help you develop your employee benefits career.
  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

We will rely on you to:

  • Managing an existing Healthcare and Group Risk client portfolio providing strategic/quality consulting advice and direction
  • Build and maintain strong relationships with key stakeholders (internal and external at all levels)
  • Providing accurate reports containing renewal information, market review results and recommendation.
  • Liaising with internal departments and insurers to ensure clients receive an excellent service throughout.
  • Promoting and delivering high quality service and advice.
  • Updating and maintaining records on core systems.
  • Pro-actively keeping up-to-date with knowledge expertise by supporting learning and skills development activities

What you need to have:

  • Sales background or experience in Healthcare and / or Group Risk
  • Ability to consult, analyse and communicate on employee benefit related products
  • Experience identifying business needs and aligning our products to provide strategic solutions for clients
  • Excellent communication skills, both written and verbal
  • Attention to detail and strong organisational skills
  • Self-driven and motivated
  • A desire to provide exceptional customer service

What makes you stand out:

  • Makes personal investment to achieve business, personal and career goals
  • Is loyal and committed to Mercer Marsh Benefits and acts as a positive role model for others.
  • Takes ownership of work; demonstrates initiative, flexibility and commitment to get things done.
  • Ensures work is planned, prioritised and delivered to meet requirements.
  • Considers the impact of decisions on clients, team members and colleagues.
  • Travel will be required as part of this role

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

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