Food and Beverage Assistant

7 days ago


Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full time
Job Description £ per hour depending on experience Full-time permanent position - 40 hours per week worked including evening shifts and weekends 8 hour shifts between 7am and 11pm Greet guests, take orders and serve food and drinks. Answer all queries about the menu including drinks and make suggestions. Take ownership of guest's requirements and food allergies. Follow Health and Safety and Food Safety procedures. Set up the dining areas and process charges and payments. Effectively communicate with all colleagues and managers. Handle guest queries and complaints with a calm and mature approach.

Qualifications

Dedicated team player with strong communication skills. Natural passion and flair for the industry and food Have the ability to work unsupervised, using own initiative when needed. Ambition to succeed at the highest levels. Willing to learn new things.

Additional Information

An additional share of service charge and tips every 2 months 28-day holiday including bank holidays Additional paid day off on your birthday Referral program - £250 per new member of staff introduced (based on a full-time contract) Complimentary stay at the castle after 3 months' probation period successfully passed Training programmes via internal & external professionals and access to online training facilities Staff and family rates on hotel accommodation and discounts on food and beverage Recognition programmes Free uniform, meals whilst on duty and free parking

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