IT Application Support Engineer

1 week ago


Newbury, West Berkshire, United Kingdom GBA5 EntServ UK Limited Full time

Job Description:

Location: Aldermaston Flexible hybrid working (home and onsite - 50 % split) UK/I Nationals (Due to nature of account, individual will either hold Security Clearance or be eligible to hold. Criteria includes being a British Citizen with no dual citizenships and has lived in the UK for the last 5 years consecutively. Candidate must be eligible for SC/DV Security Clearances

About the role

We are looking for a role that will support an IT Application on a BAU and change basis BAU support any IT Tools environment (Agents and Management Servers) Investigation and support of live issues Support and maintenance of vendor Management Packs Development of custom application Management Packs to meet customer requirements BAU support of the allocated toolset BAU Support of the of the allocated toolset Production of technical design documentation (HLDs, LLDs etc) Production of detailed work instruction documentation

Essential Skills / Experience

Experience in one or more of the following tools: Any IT tool eg SCOM, SCCM, AD, ServiceNow, ServiceManager, UCMDB, Security Managed Print etc Good knowledge across Active Directory, DNS, DHCP, Azure Cloud Services Experience of integrations with ITSM Tools (ideally ServiceNow) Knowledge and awareness of application performance issues in complex multi-tiered environment

Desirable Skills/Experience

Web technologies (server side and client side) such as Java Servlets, HTML, CSS, Javascript, Ajax, HTTP protocol and the RESTful architectural style Ability to cross-train peers with tool usage and assist in creation of best-practices 50% site based DV/SC although this will be provided for the right candidate

Investment In Training and Development

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture

Here at DXC we support with care and compassion, and we are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.

Employee Benefits

As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance. You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

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