Senior Support Engineer for Aerospace Defense Government Key Accounts

2 weeks ago


Newbury, West Berkshire, United Kingdom National Instruments Corp. Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Description

National Instruments (NI) is proud to be a part of Emerson's new test and measurement business group. The Support Services team partners with customers to ensure their success through deep technical knowledge of Products, Platforms and Systems. Support Engineers respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. Support Engineers advocate for our customers by recommending Platform and System improvements to R&D, providing customer insight to sales, and making sure NI is ready to support new Products and Systems.

The Role:

ADG Senior Support Engineers are product and system experts providing consultation and support services to strategic NI customers. They work closely with account teams and domain experts within R&D to drive customer and account success.

Core Job Responsibilities:

  • Provide paid consultation and premium support services to NI ADG accounts.
  • Collaborate with sales and pre-sales engineering teams to uncover and execute technical consulting engagements.
  • Resolve issues by applying deep technical knowledge, complex problem-solving skills, and collaborating with a global network of peers.
  • Proactively develop and maintain a deep understanding of NI products and systems through formal training and continuous self-development.
  • Take ownership of internal product and system escalations, interfacing with R&D when needed.
  • Publish customer facing knowledge base content.
  • Report product issues or bugs to R&D.
  • Mentor junior colleagues in area of specialization.

Required Qualifications:

  • Eligible for SC/DV security clearance - a must
  • 3-5+ years working experience with NI software/hardware tools.
  • Proficiency in text-based programming (e.g. C++, Python, .NET)
  • BSc/BEng/MS/PhD in an Engineering or Computer Science discipline.
  • Experience with a demonstrated ability in problem-solving, effectively diagnosing technical issues, and proposing reasonable solutions.
  • Willingness to travel up to 15% within UK/Europe

Preferred Qualifications:

  • NI certifications (e.g. CLA, CLD, CLED, CTA, CTD)
  • Experience working in Aerospace, Defense, Government industries
  • Support or customer facing experience

Success Factors:

  • Ability to independently identify and solve application-specific system engineering problems.
  • Effectively interact and communicate with customers, account teams, R&D, and management.
  • Strong problem-solving skills, work ethic, growth mindset, and drive to succeed.

About Us

Why NI?

There are many reasons to consider joining a company. Key among them are the people, the ideas, and the technology. At NI, we believe in the power and potential of connecting the three to create a path to success.

The people : We're looking for curious and creative problem solvers who value diversity and fresh perspectives, are bold and kind, and willing to take chances.

The ideas : What did you want to be when you grew up? Did you want to program robots? Build flying cars? Leave the world better than you found it? At NI, we build on the big ideas of big dreamers to make their visions a reality.

The technology : With our tailored, software-connected approach, we support our customers through all phases of the product development cycle. From 5G and medical innovations to autonomous driving and the future of space travel, we help our customers Engineer Ambitiously every day.

We've long been globally recognized as a top employer. Our compensation and benefits are very competitive, as are our modern workspaces, career development and mobility opportunities, and a culture that fosters belonging and emphasizes community giving. We encourage our teammates to challenge the status quo and collaborate with one another to build innovative solutions.

No matter your career path, we're here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster.

Are you up for the challenge of helping shape humanity for the next 100 years? If so, let's get started, and let's Engineer Ambitiously together.

We are changing how we work by offering more flexibility. NI has decided to take a hybrid approach (working both on- and off-site) at an aggregate level. We know that different roles have different requirements, so we're embracing a full range of options.

#J-18808-Ljbffr

  • Newbury, West Berkshire, United Kingdom Capgemini Full time

    World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry....

  • Sales Manager

    2 weeks ago


    Newbury, West Berkshire, United Kingdom NI Full time

    The NI EMEA Region is seeking a qualified individual to focus on Enterprise Agreement (EA) software sales. EAs are NI's contract vehicle for complex multi-year test software agreements which combine a custom mix of software, support services, and training entitlements. EAs increase the availability of NI's test software tools and expand the user base of...

  • Local Government

    2 weeks ago


    Newbury, West Berkshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Local Government Close Down Accountant - Interim Support Required - Part Time Hours AvailableLocal Government unitary authority is looking for an Interim Close Down / Technical Accountant.Your new role working within the finance team you will assist the Chief Accountant with Close down of accountsFixed AssetsCapitalAssisting with the external auditorsWhat...

  • Sales Manager

    2 weeks ago


    Newbury, West Berkshire, United Kingdom National Instruments Corp. Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description The NI EMEA Region is seeking a qualified individual to focus on Enterprise Agreement (EA) software sales. EAs are NI's contract vehicle for complex multi-year test software agreements which combine a custom mix of software, support services,...


  • Newbury, West Berkshire, United Kingdom Vodafone Full time

    As Cyber Strategy and Governance Manager, you will provide leadership, strong & simple governance and create an efficient working environment across the global Cyber, Technology Strategy and Technology Assurance function. You will work closely with the Director of the function, support them in complex projects, development of external and internal...

  • Data Governance Lead

    2 weeks ago


    Newbury, West Berkshire, United Kingdom Vodafone Full time

    :Location:Newbury (Hybrid)Salary:Excellent basic salary plus bonus and Vodafone benefitsWorking Hours: Full time 37.5 hours per week - Mon to FriAt Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and...

  • Management Accountant

    2 weeks ago


    Newbury, West Berkshire, United Kingdom Hays Senior Finance Full time

    Your new company is a global manufacturing business with the UK division based in Newbury Your new role reporting to the Group Financial Controller you will be responsible for Monthly accounting and reporting Balance sheet reconciliations Accruals and prepayments Management and control of all company revenue Management of OPEX costs, including...

  • Management Accountant

    1 month ago


    Newbury, West Berkshire, United Kingdom Hays Senior Finance Full time

    Your new company is a global manufacturing business with the UK division based in Newbury Your new role reporting to the Group Financial Controller you will be responsible for Monthly accounting and reportingBalance sheet reconciliationsAccruals and prepaymentsManagement and control of all company revenueManagement of OPEX costs, including necessary...

  • Management Accountant

    4 weeks ago


    Newbury, West Berkshire, United Kingdom Hays Senior Finance Full time

    Your new company is a global manufacturing business with the UK division based in Newbury Your new role reporting to the Group Financial Controller you will be responsible for Monthly accounting and reportingBalance sheet reconciliationsAccruals and prepaymentsManagement and control of all company revenueManagement of OPEX costs, including necessary...


  • Newbury, West Berkshire, United Kingdom Careers In Group Full time

    Are you looking for an Audit & Accounts Senior role with a busy practice? Our client, which is part of a Top 20 firm, is looking for a talented person to join the team at its Newbury office. This is a well-established accountancy practice,and the role will be reporting to the Director, carrying out audit and accounts work with responsibility for the file...


  • Newbury, West Berkshire, United Kingdom Wallace Hind Selection LTD Full time £42,000

    We are looking for an experienced Mechanical Engineer to join our team!If you have a background in sales support, handling customer enquiries, managing customer expectations, and providing after-sales service and technical support, this position is perfect for you. You will be working with a field-based sales team in a leading manufacturer of motors, drives,...

  • Tax Senior

    2 weeks ago


    Newbury, West Berkshire, United Kingdom Hays Accounts and Finance Full time

    Tax Assistant / Consultant - Newbury OfficePermanent, Full-TimeThey are keen to hear from Tax professionals in the Newbury area, particularly those who are looking to specialise within the crypto space. Administer a portfolio of clients including HNWI's, Partnerships and Trusts.Prepare tax returns for clients, be responsible for the file and return...

  • Senior Administrator

    2 weeks ago


    Newbury, West Berkshire, United Kingdom Reed Business Support Full time

    We are currently recruiting for a Senior Administrator on a 12 month contract to work for a client based in Newbury.This role is on a full time basis, office based Monday to Friday 9.30am - 6.00pmJob OverviewAdministrative support to the director and operations team.Responsibilities and DutiesDirector Support Placing orders within bespoke equipment...

  • Management Accountant

    2 weeks ago


    Newbury, West Berkshire, United Kingdom Teledyne UK Limited Full time

    Description About Us: At our Manufacturing facility in Newbury, Berkshire, the Teledyne Reynolds (Part of Teledyne Technologies) Engineering team design custom Interconnect Solutions to carry signals from High Voltage Power Supplies to some of the most advanced technologies on the planet, and even beyond. Working with the biggest Defence Prime...


  • Newbury, West Berkshire, United Kingdom TPF Recruitment Full time £45,000 - £50,000

    Join our Top 20 firm, a company known for ambition and excellence in providing top-notch accounting and business advisory services.As an **Audit & Accounts Senior**, your main **responsibilities** will include:Leading statutory audit assignments for different limited companies.Preparation of statutory accounts.Conducting audits in compliance with...


  • Newbury, West Berkshire, United Kingdom Vodafone Full time

    Role title: Senior Cloud Architect Location: UK Remote Role Purpose This role has accountability for the service engineering for Vodafone Cloud & Infrastructure (VCI) Public/Private Cloud Services/products. E2E Accountability for defining and driving Cloud adoption and migration strategy for moving workloads from traditional to public/private cloud...

  • Account Manager

    2 weeks ago


    Newbury, West Berkshire, United Kingdom NI Full time

    1. POSITION DESCRIPTION EMEA Sales Region requires enthusiastic and motivated engineer to join our sales team for a Book of Account, mainly focused on Space accounts within EMEA region. The key account is represented by the European Space Agency (ESA) that influences locally the entire market. The EMEA Space Account Manager role at National Instruments...


  • Newbury, West Berkshire, United Kingdom IC Resources Full time £65,000 - £70,000

    Senior Software Engineer - Newbury | £65k - £70k Would you like to shape the future of media content production? I am working with a company that builds reliable and versatile test and measurement solutions in the broadcast industry and they are looking for a Senior Software Engineer to lead the development and innovation of new products from...


  • Newbury, West Berkshire, United Kingdom IC Resources Full time £65,000 - £70,000

    Senior Software Engineer - Newbury | £65k - £70k Would you like to shape the future of media content production? I am working with a company that builds reliable and versatile test and measurement solutions in the broadcast industry and they are looking for a Senior Software Engineer to lead the development and innovation of new products from...


  • Newbury, West Berkshire, United Kingdom Vodafone Full time

    Location: Newbury (*Hybrid)Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Mon to FriAt Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and...