Senior 3rd Line Service Desk Engineer

6 days ago


Oxford, Oxfordshire, United Kingdom Air IT Full time
3rd Line Service Desk Engineer
Join Air IT and Ignite Your Career as a 3rd Line Service Desk Engineer
Look no further than Air IT – a pioneering Managed Service Provider with a legacy of excellence and an unstoppable drive for innovation

Now, with offices spanning the UK, we're on a mission to revolutionize IT and Cyber Security support for local SMEs nationwide – and we want you to be a part of it

As a 3rd Line Service Desk Engineer, you'll be at the forefront of our mission, delivering top-notch technical support and unrivalled customer service to our clients.

Providing top-tier customer service in line with Air IT's standards Owning, managing, and resolving 3rd Line incidents with finesse
In-depth knowledge of Microsoft technologies, including Windows Server and Active Directory
Microsoft 365 and related technologies
Exchange Online
Azure Active Directory (Azure AD joined/hybrid)
Microsoft Azure IaaS
Networking (S2S/P2S VPN, VLAN, LACP)
Firewalls (NAT/PAT/ACL's

Hybrid working options for a better work-life balance
~25 days annual leave plus bank holidays
~ Ongoing learning and development opportunities
~ Cycle to work scheme and technology vouchers
~ Enhanced family leave
~ Celebration day - an additional day off each year to celebrate an occasion important to you
~ Salary sacrifice pension
~2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
~ Company social events and competitions
~ Discount and Cashback Scheme
~ Life Insurance
~ EAP and Virtual GP Service

The working days are Monday-Friday
At Air IT, we're not just colleagues – we're a family united by a shared passion for excellence. With a commitment to diversity and inclusivity, we believe in providing equal opportunities for all. Your future starts here – join us at Air IT and let's conquer new horizons together

  • Oxford, Oxfordshire, United Kingdom Air IT Full time

    3rd Line Service Desk EngineerRemember to check your CV before applying Also, ensure you read through all the requirements related to this role.Join Air IT and Ignite Your Career as a 3rd Line Service Desk EngineerAre you ready to take your technical prowess to new heights? Look no further than Air IT – a pioneering Managed Service Provider with a legacy...


  • Oxford, Oxfordshire, United Kingdom Air IT Full time

    3rd Line Service Desk Engineer Join Air IT and Ignite Your Career as a 3rd Line Service Desk EngineerAre you ready to take your technical prowess to new heights? Look no further than Air IT – a pioneering Managed Service Provider with a legacy of excellence and an unstoppable drive for innovationSince our inception in 2005, we've blazed a trail in the...


  • Oxford, Oxfordshire, United Kingdom Digital Waffle Full time £30,000 - £35,000

    2nd/3rd Line Support Digital Waffle is working in partnership with an exciting and growing organisation. This is a fantastic opportunity for an enthusiastic and self-motivated 2/3rd Line Support Analyst. To provide 2nd line support & delivery for IT systems covering all aspects of the IT Infrastructure. Previously worked in a 2nd/3rd line support role ...


  • Oxford, Oxfordshire, United Kingdom Akkodis Full time

    IT Service Desk Analyst / 1st line / 2nd line / Office 365 / Windows 10 / ITILJob title:IT Service Desk AnalystContract : PermanentSalary32kLocation:Oxfordshire - HybridAn exciting opportunity has arisen for an IT Service Desk Analyst to join a well-known retail organization in the Oxfordshire region.Responsibilities: Primary purpose of the role is to...

  • Senior Engineer

    7 days ago


    Oxford, Oxfordshire, United Kingdom Line Up Aviation Full time

    I am looking for a Senior Antenna Engineer - RF to join my fantastic client on a permanent basis. As the Senior Antenna Engineer - RF, you will develop deployable RF antenna products to meet the requirements of the customers. The Antenna products will cover a wide range of applications including Synthetic Aperture Radar, SIGINT, secure sat comms, IoT and...


  • Oxford, Oxfordshire, United Kingdom Line Up Aviation Full time

    I am looking for a Senior Antenna Engineer - RF to join my fantastic client on a permanent basis. As the Senior Antenna Engineer - RF, you will develop deployable RF antenna products to meet the requirements of the customers. The Antenna products will cover a wide range of applications including Synthetic Aperture Radar, SIGINT, secure sat comms, IoT and...


  • Oxford, Oxfordshire, United Kingdom Line Up Aviation Full time

    I am looking for a Senior Antenna Engineer - RF to join my fantastic client on a permanent basis. As the Senior Antenna Engineer - RF, you will develop deployable RF antenna products to meet the requirements of the customers. The Antenna products will cover a wide range of applications including Synthetic Aperture Radar, SIGINT, secure sat comms, IoT and...


  • Oxford, Oxfordshire, United Kingdom The Chemical Engineer Full time

    Fuels Pilot /Demonstration Plant Our client, a climate-tech spin-out company from the University of Oxford, is on a mission to develop novel catalysts and reactor designs to convert carbon dioxide and hydrogen into hydrocarbons to meet rapidly growing market demand for fuels to meet SAF regulations as well as for the petrochemicals market, not least...


  • Oxford, Oxfordshire, United Kingdom Randstad Delivery Full time

    Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT SupportJob Title: 1st Line Support IT ApprenticePay: 22,000 per annum18 Month Apprentice with a view of a full-time permanent position upon completionHours: Monday - Friday 08:30am - 17:30pmLocation - OxfordTraining Provided :...


  • Oxford, Oxfordshire, United Kingdom Randstad Delivery Full time

    Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT SupportJob Title: 1st Line Support IT ApprenticePay: 22,000 per annum18 Month Apprentice with a view of a full-time permanent position upon completionHours: Monday - Friday 08:30am - 17:30pmLocation - OxfordTraining Provided :...


  • Oxford, Oxfordshire, United Kingdom Revoco Full time

    2nd Line support engineer - £35,000 - Oxford Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears of the business and be fully aware...


  • Oxford, Oxfordshire, United Kingdom Hays Senior Finance Full time

    Head of Payroll Permanent, Full-Time Our Client is a growing top 50 accountancy practice who provide expert solutions for entrepreneurial businesses and private individuals in Central and Southern England. They invest in their teams of high-quality specialists who work with the best-in-breed technology to create value for our clients which exceeds...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Join Our Team as a Senior Mechanical Services EngineerAre you an experienced Mechanical Engineer with a passion for innovation and excellence? Do you thrive in an environment where your expertise can make a tangible difference? If so, we invite you to apply for the position of Senior Mechanical Engineer (SME) at our prestigious University.About Us:At our...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Join Our Team as a Senior Mechanical Services EngineerAre you an experienced Mechanical Engineer with a passion for innovation and excellence? Do you thrive in an environment where your expertise can make a tangible difference? If so, we invite you to apply for the position of Senior Mechanical Engineer (SME) at our prestigious University.About Us:At our...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time £45,585 - £54,395

    Join Our Team as a Senior MechanicalServices Engineer Are you an experienced Mechanical Engineer with a passion for innovation and excellence? Do you thrive in an environment where your expertise can make a tangible difference? If so, we invite you to apply for the position of Senior Mechanical Engineer (SME) at our prestigious University. About Us: At...


  • Oxford, Oxfordshire, United Kingdom Humand Talent Full time

    Attention IT professionalsAre you looking for an exciting opportunity to join a company that values teamwork , communication , and customer satisfaction?Look no further than this IT and Communications companyCurrently seeking an enthusiastic 1st Line Support Technician to join a growing team. This role requires a self-motivated engineer with excellent...


  • Oxford, Oxfordshire, United Kingdom Revoco Full time £35,000

    2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears of the business and be fully aware of the problems your customers will face. This team are an established organisation in oxford that are working with some...


  • Oxford, Oxfordshire, United Kingdom Humand Talent Full time

    Job DescriptionAttention IT professionals Are you looking for an exciting opportunity to join a company that values teamwork , communication , and customer satisfaction?Look no further than this IT and Communications company Currently seeking an enthusiastic 1st Line Support Technician to join a growing team. This role requires a self-motivated engineer with...


  • Oxford, Oxfordshire, United Kingdom Vertex Pharmaceuticals Full time

    Job DescriptionThe Laboratory Services Coordinator is responsible for overseeing the lab equipment and instrumentation function. This entails coordinating processes associated with the life-cycle management, servicing and repair of key equipment and instrumentation at the Oxford Research site. The role has supervisory responsibilities as well as...


  • Oxford, Oxfordshire, United Kingdom Mirada Medical Full time

    Mirada is seeking a talented Senior Software Engineer to join the teamAbout Mirada Medical:Mirada Medical specializes in developing innovative medical imaging and cancer treatment planning solutions that offer simple and accessible answers to complex image analysis issues in the diagnosis and treatment of cancer and other illnesses. Our solutions seamlessly...