Branch Coordinator- Morningside
2 weeks ago
Hidden Hearing are a private hearing healthcare company who started over 50 years as a family-run business, we now have over 250 branches and hearing clinics across the UK. We are very proud to have just won a Gold Investors In People Award.
We are looking for someone to make a significant contribution to delivering maximum sales opportunities by effective and efficient diary management for multiple diaries.
Exceptional customer care, maximizing sales of accessories and care plans an ensuring a well-presented branch is consistent with our premium brand.
**This role will be based at our Morningside branch (Edinburgh) and it will be approx 30 hours per week- this can be made up of Mon-Thurs or Tuesday-Friday.**
The role will also include:
-
Customer Care - Put premium customer care at the forefront of everything you do.
Diary Management - manage (multiple) hearing aid dispenser diaries effectively and maximise appointment potential.
-
Administration - to maintain confidential and accurate customer records using our IT software. To comply with GDPR regulations. Maintain accurate reporting information, e.g. for stock. General administration duties.
-
Sales- take the initiative to promote the Wellness programme, sell accessories and care plans by positively influencing and persuading customers.
-
Presentation _of branch and self_
- Ensure that the branch is presented to brand standards this includes presentation of branch literature and cleaning to a hygienic standard
We are looking for:
- A strong influencer who enjoys working with people and has a friendly, persuasive approach that will lead to delivering results.
- A motivated, reasonably competitive selfstarter who is naturally ambitious to achieve targets.
- A logical and systematic approach combined with an ability to use own initiative in changing and challenging situations.
- A friendly communicator, who is enthusiastic and approachable.
- Excellent customer service skills
INDHP
Job Type:
Part-time
Salary:
£14,265.00 per year
Expected hours: 30 per week
Benefits:
- Company events
- Company pension
- Employee discount
- Private medical insurance
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location:
In person
-
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