Branch Coordinator- Morningside

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Hidden Hearing Ltd Full time

Hidden Hearing are a private hearing healthcare company who started over 50 years as a family-run business, we now have over 250 branches and hearing clinics across the UK. We are very proud to have just won a Gold Investors In People Award.


We are looking for someone to make a significant contribution to delivering maximum sales opportunities by effective and efficient diary management for multiple diaries.

Exceptional customer care, maximizing sales of accessories and care plans an ensuring a well-presented branch is consistent with our premium brand.

**This role will be based at our Morningside branch (Edinburgh) and it will be approx 30 hours per week
- this can be made up of Mon-Thurs or Tuesday-Friday.**
The role will also include:

  • Customer Care
  • Put premium customer care at the forefront of everything you do.
-
Diary Management - manage (multiple) hearing aid dispenser diaries effectively and maximise appointment potential.
-
Administration - to maintain confidential and accurate customer records using our IT software. To comply with GDPR regulations. Maintain accurate reporting information, e.g. for stock. General administration duties.
-
Sales- take the initiative to promote the Wellness programme, sell accessories and care plans by positively influencing and persuading customers.
-
Presentation _of branch and self_
  • Ensure that the branch is presented to brand standards this includes presentation of branch literature and cleaning to a hygienic standard

We are looking for:

  • A strong influencer who enjoys working with people and has a friendly, persuasive approach that will lead to delivering results.
  • A motivated, reasonably competitive selfstarter who is naturally ambitious to achieve targets.
  • A logical and systematic approach combined with an ability to use own initiative in changing and challenging situations.
  • A friendly communicator, who is enthusiastic and approachable.
  • Excellent customer service skills

INDHP

Job Type:
Part-time

Salary:
£14,265.00 per year

Expected hours: 30 per week

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Private medical insurance
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Work Location:
In person
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